Manager-Program Management

About the Role

Plan, direct, and coordinate the activities of the facility's therapeutic programs at our Kosciusko location. This role involves developing and maintaining administrative and clinical operations to provide quality care and outcomes for patients.

Responsibilities

• Develop and implement program goals, objectives, personnel, resources, and equipment.
• Oversee the program's budget and policies regarding participant involvement, requirements, and benefits.
• Direct counselors, clinical staff, or other facility staff involved in service delivery.
• Provide management and oversight for the facility program, including developing procedures for efficient operations.
• Coordinate care delivery, workflow, scheduling, registration, discharge, and billing processes.
• Manage staff, including hiring, development, training, performance management, and communication.
• Monitor staff schedules to ensure appropriate staffing levels for timely care.
• Develop and implement treatment plans, maintain and audit charts and records for patients.
• Serve as a liaison and consultant on clinical specialty issues, regulations, and standards.
• Assist in developing and implementing operating policies and procedures for the program or organization.
• Provide outreach services in your area of clinical specialty as needed.
• Maintain a positive, empathetic, and professional attitude toward customers and resolve complaints.
• Prioritize patient safety in all operations.
• Perform other assigned functions and tasks.

Requirements

• Bachelor's degree in behavioral or mental health or a closely related field (required).
• Master's degree in behavioral or mental health where required by state for licensed clinicians.
• Four or more years of experience working with the facility's population.
• One or more years of supervisory experience.

Qualifications

• Licensed counselor/therapist, as required by the state and for the area of clinical expertise.
• Valid driver's license, if required by the facility.
• CPR and de-escalation/restraint certification (training available upon hire).
• First aid certification may be required based on state or facility.