Jobs · Marketing

Manager Product Planning, Agent User Experience, Travel Experience & Commerce Remote

BCD Travel · United States · 1 mo ago
RemoteRemoteMarketing$57k–$85k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like cookie/navigation/legal/EEO etc. Also remove application instructions like "Ready to join the journey? Apply now!" and accommodation request etc. Also remove duplicated lines. We need to parse the posting. First line: "Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Manager Product Planning, Agent User Experience, Travel Experience & Commerce (Remote) Full time, United States" That's basically intro. We can treat as About the role? The role description after that: "The Manager Product Planning role leads product planning, documentation, readiness, and adoption support for assigned solutions, with responsibility for aligning product direction to operational needs and business priorities. This role partners with global and regional stakeholders to define product requirements, manage release readiness, support testing coordination, maintain clear product documentation, and communicate status, risks, and adoption insights to leadership and operational teams." Then bullet list of responsibilities: "As a Manager Product Planning, Agent User Experience, Travel Experience & Commerce, you will ..." then list of items each starting with verb. We need to extract responsibilities as list items. Then "About You" section: bullet list of qualifications/requirements. Then "What We Offer You At BCD Travel..." includes benefits: flexible working hours, work-from-home, opportunities to grow skillset, generous vacation days, compensation package, mental/physical/financial wellbeing tools, travel industry perks and discounts, inclusive work environment. Then "About Us" description of company (maybe not needed). Could be omitted as not required sections. Then salary range: "The salary range for candidates in applicable jurisdictions in the US for the position of Manager Product Planning, Agent User Experience, Travel Experience & Commerce is between $57,000 and $85,000. The actual pay depends on your skills, qualifications, experience and geographical location." That's Pay section. Schedule: Not explicitly mentioned besides "Full time" and "Remote". Could treat as Schedule: Full-time, Remote. The posting says "Full time, United States". So we can include Schedule section with "Full-time, Remote". It's specific. We need to avoid filler like "commensurate with experience". Not present. We need to output HTML with headings

for each section. We need
  • for any list of duties/requirements/benefits. For prose use

    . We need to preserve all substantive information; do not invent or summarize away detail. We need to remove duplicated lines. Let's extract content. First, About the role: Could combine the introductory paragraph and maybe the first sentence about role leads product planning etc. We'll make a

    with that. Responsibilities: list items from "As a Manager Product Planning, Agent User Experience, Travel Experience & Commerce, you will" then each line. Let's extract each bullet: - Own product planning and roadmap alignment for assigned agent-facing tools and functionality, ensuring product direction supports business goals, operational needs, and agent experience - Define and manage product requirements, user stories, success measures, and release priorities in partnership with development, operations, and business stakeholders - Evaluate business needs, adoption trends, agent feedback, issue patterns, bugs, and enhancement requests to guide product decisions, prioritization, and continuous improvement - Ensure product changes align with agent experience, operational workflows, client impact, and overall business objective - Identify operational needs, agent workflow gaps, product limitations, and future enhancement opportunities; assess feasibility and bring recommendations forward - Review product performance, adoption metrics, issue trends, and user impacts to identify opportunities for improvement - Oversee implementation readiness, testing strategy, communication planning, training approach, and hypercare support for product releases - Coordinate testing participation, track reported issues, maintain readiness logs, identify gaps or risks, and support release preparation - Engage with internal stakeholders across product, operations, development, regional leadership, support teams, and business partners to align priorities, clarify scope, resolve open questions, and support successful delivery We need to keep them as list items. Now About You / Requirements / Qualifications / Skills. The "About You" section includes: - Bachelor’s degree or equivalent work experience - Prior relevant work experience - Strong communication and interpersonal skills, including the ability to translate product details, readiness status, risks, and action items into clear updates for leadership, operational teams, and cross-functional stakeholders - Ability to motivate yourself and be able to get up to speed quickly - function independently in a supportive team - Excellent time-management and project-management skills, with the ability to balance multiple product initiatives, documentation needs, testing activities, stakeholder requests, and release readiness priorities - Competency with Microsoft Office products and collaborative tools used to create documentation, process flows, presentations, reports, project trackers, and shared materials for remote team members and stakeholders - Ability to use data, feedback, product knowledge, and operational insight to make sound recommendations and support informed decision-making - Ability to adapt to changing priorities, manage competing workstreams, and maintain progress in a virtual, regional, or global team environment - Experience in business travel or travel management is a plus We could separate into Requirements (education, experience), Qualifications (skills), but the instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide which to include based on content. We have both experience/education and skills. Could combine into Requirements and Skills. We need to avoid thin sections; maybe combine into one "Requirements" section with list items covering education, experience, skills. Or we could have Requirements (education/experience) and Skills (soft/technical). Let's see if we have enough for each. Requirements: Bachelor’s degree or equivalent work experience; Prior relevant work experience. Skills: Strong communication..., Ability to motivate..., Excellent time-management..., Competency with Microsoft Office..., Ability to use data..., Ability to adapt..., Experience in business travel or travel management is a plus. That seems reasonable. Now Benefits: from "What We Offer You At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe." Then bullet list: "You’ll be offered Flexible working hours and work-from-home or remote opportunities Opportunities to grow your skillset and career Generous vacation days so you can rest and recharge A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools Travel industry professional perks and discounts An inclusive work environment where diversity is celebrated" We need to extract each benefit as list items. Let's list: - Flexible working hours and work-from-home or remote opportunities - Opportunities to grow your skillset and career - Generous vacation days so you can rest and recharge - A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools - Travel industry professional perks and discounts - An inclusive work environment where diversity is celebrated Also earlier sentences about valuing open communication etc could be prose. Now Pay: we have salary range. Schedule: "Full time, United States" and remote indicated earlier. So we can say "Full-time, Remote". Now we need to ensure we don't include boilerplate like "About Us" etc. We can omit that. Also remove lines like "Ready to join the journey? Apply now!" and accommodation request etc. Now produce HTML. Structure:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • Bachelor’s degree or equivalent work experience
    • Prior relevant work experience

    Skills

    • Strong communication and interpersonal skills, including the ability to translate product details, readiness status, risks, and action items into clear updates for leadership, operational teams, and cross-functional stakeholders
    • Ability to motivate yourself and be able to get up to speed quickly - function independently in a supportive team
    • Excellent time-management and project-management skills, with the ability to balance multiple product initiatives, documentation needs, testing activities, stakeholder requests, and release readiness priorities
    • Competency with Microsoft Office products and collaborative tools used to create documentation, process flows, presentations, reports, project trackers, and shared materials for remote team members and stakeholders
    • Ability to use data, feedback, product knowledge, and operational insight to make sound recommendations and support informed decision-making
    • Ability to adapt to changing priorities, manage competing workstreams, and maintain progress in a virtual, regional, or global team environment
    • Experience in business travel or travel management is a plus

    Benefits

    • Flexible working hours and work-from-home or remote opportunities
    • Opportunities to grow your skillset and career
    • Generous vacation days so you can rest and recharge
    • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
    • Travel industry professional perks and discounts
    • An inclusive work environment where diversity is celebrated
    Maybe also include a prose paragraph about valuing open communication etc. Could add

    We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

    before benefits list. But we need to avoid duplication; that's okay. Now Pay:

    Pay

    The salary range for candidates in applicable jurisdictions in the US for this position is between $57,000 and $85,000. Actual pay depends on skills, qualifications, experience, and geographical location.

    Schedule:

    Schedule

    Full-time, Remote

    Check that we didn't repeat job title as heading. Good. Check we didn't include Job ID etc. Check we didn't include filler like "commensurate with experience". Not present. Now ensure we preserved all substantive information. Did we miss any? Let's review original text for any other details not captured. Original includes: "Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Manager Product Planning, Agent User Experience, Travel Experience & Commerce (Remote) Full time, United States". We captured remote in schedule, full-time. Also "As a Manager Product Planning, Agent User Experience, Travel Experience & Commerce, you will Own product planning and roadmap alignment..." captured. Also "This role partners with global and regional stakeholders to define product requirements, manage release readiness, support testing coordination, maintain clear product documentation, and communicate status, risks, and adoption insights to leadership and operational teams." That's part of About the role paragraph; we included that in About the role paragraph? We included only the first sentence about leading product planning etc. We missed that sentence. Need to include it. Let's craft About the role paragraph: combine both sentences: "The Manager Product Planning role leads product planning, documentation, readiness, and adoption support for assigned solutions, with responsibility for aligning product direction to operational needs and business priorities. This role partners with global and regional stakeholders to define product requirements, manage release readiness, support testing coordination, maintain clear product documentation, and communicate status, risks, and adoption insights to leadership and operational teams." We'll put that in

    . Now also there is a line: "As a Manager Product Planning, Agent User Experience, Travel Experience & Commerce, you will Own product planning and roadmap alignment for assigned agent-facing tools and functionality, ensuring product direction supports business goals, operational needs, and agent experience". We captured that as first responsibility. Now also there

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