Manager, Product Operations

About the role

Convey is looking for a Manager, Product Operations to partner closely with our Chief Product Officer and bring operational discipline across Product and R&D. This is a unique opportunity to build and scale a growing Product Operations function while leading a small team.

Responsibilities

• Partner with the CPO to run product and engineering planning, roadmap, reporting, and operating cadences.
• Build the data, dashboards, and reporting needed to give leadership clear visibility into product performance and progress.
• Lead the agile/scrum delivery practice, partnering closely with Engineering leadership to improve execution and accountability.
• Own product operations tools, documentation standards, and continuous improvement initiatives.
• Operationalize product compliance requirements and manage the compliance review process in partnership with Legal.
• Own customer security and compliance questionnaire responses.
• Lead pricing operations across the current portfolio, including rate structures, packaging, deal governance, and supporting systems.
• Support pricing analysis and the evaluation of pricing models across acquisitions.
• Directly manage and develop a small team, with the opportunity to grow the function over time.
• Help integrate teams and processes from acquired businesses into Convey's operating model.

Requirements

• 4–6+ years of experience in Product Operations, Business Operations, or a related role within a scaled software organization.
• Experience directly managing and developing people.

Qualifications

Bachelor's degree or equivalent experience.

Skills

• Strong analytical and operational skills with a data-driven approach to decision‑making.
• Experience working with SaaS pricing, packaging, or pricing operations.
• Familiarity with product compliance and regulated environments.
• Experience partnering with Agile/Scrum or software delivery teams.
• Exceptional communication and stakeholder management skills.
• Highly organized, detail‑oriented leader who can prioritize, make decisions, and drive execution without micromanaging.
• Bonus: experience in utilities, regulated communications, or B2B SaaS; exposure to Scrum Master or Agile coaching practices; pricing strategy; integrating teams and processes following an acquisition.

Benefits

US‑based roles only.

• Fully covered Medical, Dental, and Vision coverage for employees.
• Cost share for dependents.
• 401(K) plan with company match.
• Fully covered STD/LTD.
• Employee Assistance Program (EAP).
• Paid Maternity Leave.
• 12 weeks of paid parental leave for birthing parent.
• Paid Paternity Leave.
• Flexible PTO policy – unlimited discretionary time off subject to manager approval and business needs.
• 12 paid holidays throughout the year, including winter recess for all employees between December 25th‑January 1st.
• On‑site gym available for free use in Denver, CO for employees based in the Denver area.