Manager, Product Installation

Responsibilities

• Advising directly with customers and/or contractors before, during and after an installation project to ensure a high-quality customer experience.
• Liaise with customer and/or contractor for pre-work site survey, post-work punch list and project completion sign-off.
• Ensuring correct handling, storage and maintenance on HarbisonWalker International owned equipment.
• Managing the rental, transportation and billing of HarbisonWalker International owned equipment; maintaining job log.
• Providing technical training with installation teammates and partners.

Requirements

• High school diploma.
• Good mechanical skills and knowledge of equipment related to refractory installations.
• Mechanical background with general field knowledge in electrical and pneumatics.
• Five years of refractory installation experience.
• An estimated 20% local travel.

Physical and Environmental Requirements

• Physical Activity: Requires more than 2/3 of time standing, walking, using hands and fingers, reaching, stooping, kneeling, crouching, crawling, taking and hearing; and 1/3 to 2/3 of the time sitting, climbing and balancing.
• Lifting: Requires lifting up to 50 pounds more than 2/3 of the time; up to 100 pounds 1/3 to 2/3 of the time; and more than 100 pounds less than 1/3 of the time.
• Environment: Requires more than 2/3 of the time working near moving mechanical parts, in areas exposed to fumes and airborne particles, and in outdoor weather conditions; and 1/3 to 2/3 of the time working in high, precarious places, near toxic or caustic chemicals and in extreme heat.
• Noise: Requires exposure to loud noise.