Manager, Product Engineering

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.

Pay

The anticipated base pay compensation range for this position is $134,100.00 – $223,500.00 for a Chicago-based position. This role is eligible for an incentive target of up to 15%, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

About the role

We are seeking a skilled and passionate Engineering Manager to join our Customer Information Management (CIM) team. The team owns the enterprise address platform. Our mission is to deliver a trusted, centralized set of address services that standardize, validate, and serve address data through scalable, API-first solutions. This leader encourages teamwork, works well with senior leadership, and has a clear vision of what determines a successful solution for the team, the customer, and our company.

As a Software Engineering Manager at Grainger, you would partner with Product Management, Architects, Designers, and Engineers to lead teams in the end-to-end execution of project work and would help determine and promote modern software engineering practices. You would collaborate closely with our security and SRE teams to ensure our applications are secure, resilient, and scalable. As the central hub for bringing customer information together, various engineering teams rely on the data your services provide. You would also help provide guidance at all stages of the development life cycle to help ensure the highest quality outcomes, completed on time, and delivered on budget. This position reports to the Senior Manager, CIM, Product Engineering.

This role is a hybrid role located at Merchandise Mart in downtown Chicago, 2 days per week. We will also consider candidates who are seeking relocation to Chicago and provide partial relocation assistance. This position is not eligible for any form of sponsorship now or in the future. Only individuals authorized to work in the United States now and for the foreseeable future will be considered.

Responsibilities

• Provide guidance and leadership to Software Engineers, helping define their roles and responsibilities
• Support team members in developing and following personal development plans aligned with career growth objectives
• Collaborate with Product Managers to align on product roadmaps and translate requirements into actionable strategies
• Promote continuous improvement in software development processes and workflows
• Mentor Software and Quality Engineers to support technical and professional development
• Act as a key partner to product and downstream engineering teams that consume address APIs
• Ensure adherence to established development standards, coding practices, and quality assurance processes
• Own the end-to-end delivery and reliability of addresses, validation, and enrichment of addresses
• Ensure healthy team operations, including sustainable delivery, on-call practices, and incident response
• Monitor all development, testing, deployment activities, code quality, and customer satisfaction with teams consuming our APIs
• Track and analyze metrics to monitor team effectiveness and quality outcomes
• Identify process inefficiencies or quality issues and implement improvement initiatives
• Serve as a point of contact for escalation related to the team’s projects and deliverables

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or related field
• 5+ years experience in Software Engineering
• 2+ years experience leading developers
• Ability to manage Agile sprint teams, vendor relationships, on-shore/off-shore teams

Skills

• Java & J2EE stack with basic Java frameworks (Spring, Hibernate, Spring Boot)
• CI/CD, automated testing, automated monitoring
• Containerization platform (Docker, Kubernetes, or OpenShift)
• Cloud stack (AWS, Google Cloud Platform, Azure)
• Software security and basic vulnerabilities
• Micro-services architecture
• Event-streaming technologies (Kafka)
• Familiarity with additional programming languages (Kotlin, Python)
• Preferred: Web application front-end frameworks (NextJS, Angular)