Manager, Product Development
Position Summary
The Manager, Product is responsible for managing products, conducting market research and customer needs assessments, bringing new products to market in an engaging way, opening up new distribution channels, and ensuring products have a strong competitive position. This role reports to a Senior Director and works closely with the Sales & Business Development Team, Operations, Marketing and Information Technology to understand market and client needs and ensure that we are consistently delivering on their expectations.
About the Role
This role joins a dynamic and entrepreneurial environment where the Manager, Product works with cross-functional teams to design, build and launch products that deliver on the organization’s vision and strategy.
Accountabilities
Develops and Manages the Product Portfolio: Leverages his or her industry expertise to inform and shape the overall product strategy
Serves as a product evangelist throughout the organization and with external stakeholders in order to create buy-in, as well as build awareness and credibility
Collaborates on the product strategy and product roadmap that reflects the priorities of the organization, as well as our customers, while also delivering on our strategic objectives
Conducts market research and meets with customers to solicit feedback on current products and understand unmet needs
Affirms the competitive environment and determine our competitive position compared to others in the market
Owns the creative process of generating, developing and curating new product ideas to drive growth
Translates the product strategy into detailed requirements and specifications
Clearly articulates the value proposition to the internal development team so they understand the demand for and interest in a new product or product release
Owns product definition, specifically the identification of key product functionality that best meets the needs of the internal and external stakeholders
Drives product development and continuously re-prioritizes features and functionality as new information is obtained during the product development cycle
Leads The Go-to-Market Strategy: Leverages industry expertise to drive product pricing and positioning strategies to drive growth in lives and revenue
Works with Marketing to develop marketing and promotional strategies appropriate for each product and in consideration of the target audience
Increases market share through the development and delivery of market-driven products, as well as working with Sales/Business Development on product sales strategies
Assists the Sales/Business Development team in the development of pitch decks, product overviews, and other sales support materials for the products in your portfolio
Achievement Of Results: Develops and leads a high-performing, cross-functional team focused on the delivery of our objectives and initiatives
Actively monitors product, customer and operational metrics and course corrects as needed
Designs and monitors metrics for biobank usage and performance
Oversees the delivery of products & services that meet or exceed provider expectations and meet SLAs
Collaborates cross-functionally to deliver services
Develops And Maintains Key Relationships: Attend conferences and builds relationships with industry influencers and key customers
Attends multi-department meetings, and communicates regularly to internal and external stakeholder groups in multiple forums
Acts as a leader supporting the strategic goals and initiatives of NMDP
Participates in strategic planning for the organization and review progress toward achieving strategic goals on a monthly basis
Builds professional networks in this and related industries for the purposes of best practice sharing and performance benchmarking
Required Qualifications
Knowledge of: Product management methodologies, business case development, pricing strategies
Ability To Demonstrate proven track record of growing product portfolios or businesses
Demonstrate proven track record of managing all aspects of a successful product throughout its lifecycle
Develop product and marketing strategies and effectively communicate recommendations to leadership team
Demonstrate strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
Manage multiple priorities and adeptly handle risk and uncertainty
Influence without authority
Exhibit high proficiency with applications used in the business unit
Exhibit excellent written and verbal communication skills, as well as interpersonal and collaborative skills
PREFERRED QUALIFICATIONS
MBA strongly preferred
Leadership of AI roadmap and usage
About The Team
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees.