Manager Product Design

About the role

This role is responsible for executing on the design and delivery of high-performing user experiences for Alaska Airlines employee apps, our mobile apps, and experiences used at the airport under and above the wing. As a people leader, the Product Design Manager leads and coaches team members to design complex experiences from concept to execution, resulting in high-quality easy to use products. This position focuses on the design and strategy of our employee facing apps.

Responsibilities

• Manage and coach a diverse Design team made-up of Product Designers, and UX Researchers.
• Actively manage the recruiting, hiring and retaining of top design talent.
• Partner and influence across teams, including product management, UX Research, stakeholders, Airport teams, and software engineering to align product roadmaps, vision, and strategy.
• Drive the vision for accessible, easy to use solutions that marry evergreen and time-sensitive experiences.
• Create and participate in design thinking workshops and activities to educate teams about the user centered design process and being insights driven.
• Create and present to leaders and teams across the company the work Design is doing and discuss design strategies to support user and business needs.
• Develop people through effective performance management and ongoing feedback, growing and developing the team for capacity and growth, looking at performance across the team and time management.
• Shape culture through action, presence, and reinforcement of behaviors.

Requirements

• 5 years of experience in design or related field.
• 2 years of leadership experience.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Effectively communicate ideas to a range of stakeholders and audiences through presentation and storytelling.
• Working knowledge of creative tools (e.g., Figma, AI).
• Proven ability to manage multiple complex design team efforts simultaneously.
• Hands-on skills or good knowledge of a spectrum of design: UX, interaction design, UI design, and UX Research.
• Keeping up with current design trends and best practices and technology innovation.
• Demonstrated experience taking projects from concept to delivery and ongoing optimization.
• Strong communication (e.g., verbal, written, listening), presentation, and interpersonal skills.
• High school diploma or equivalent.
• Must be authorized to work in the U.S.
• Minimum age of 18.
• This role requires to be in office near SeaTac, WA five days a week.

Preferred Experience

• Experience in the airline industry.

Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
• Create a culture where all employees feel safe and supported.

Qualifications

• Must be authorized to work in the U.S.
• Minimum age of 18.
• This role requires to be in office near SeaTac, WA five days a week.

Skills

• Effectively communicate ideas to a range of stakeholders and audiences through presentation and storytelling.
• Working knowledge of creative tools (e.g., Figma, AI).
• Proven ability to manage multiple complex design team efforts simultaneously.
• Hands-on skills or good knowledge of a spectrum of design: UX, interaction design, UI design, and UX Research.
• Keeping up with current design trends and best practices and technology innovation.
• Demonstrated experience taking projects from concept to delivery and ongoing optimization.
• Strong communication (e.g., verbal, written, listening), presentation, and interpersonal skills.

Benefits

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off

Pay

Salary Range: $149,600-$224,400 / year
Salary Details: Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees.

Schedule

This role requires to be in office near SeaTac, WA five days a week.

Regulatory Information

Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.