Manager, Product Delivery

About the role

Sallie.com is a new venture within Sallie Mae, aiming to revolutionize how students and their families plan, pay, and complete their educational journeys with confidence. We are seeking a Manager, Product Delivery to lead the creation and execution of our core content and discovery experiences.

Responsibilities

• Collaborate with the business lead to define and maintain a delivery roadmap aligned with business priorities.
• Coordinate across development, design, quality assurance, data, and content teams to ensure timely, high-quality delivery.
• Lead initiatives that integrate consumer-facing experiences with authenticated experiences across multiple platforms.
• Become the technical delivery expert for Sallie.com’s content and discovery experience, developing a deep understanding of the platform architecture, data flows, and key stakeholders and users.
• Leverage analytics and insights to inform marketplace decisions, partnering with data science and analytics teams to define use cases, shape data models, and deliver impactful solutions.
• Act as a bridge between technical and non-technical stakeholders, leading discovery sessions, managing competing priorities, and communicating trade-offs effectively.
• Identify opportunities to streamline workflows, automate processes, and improve system scalability and reliability.

Requirements

• Proven ability to work cross-functionally and deliver complex products in agile environments.
• Strong technical acumen with understanding of data architecture, analytics, and system integration.
• Excellent communication skills with the ability to influence and align diverse stakeholders.
• Experience working with risk, compliance, and legal teams in regulated environments.
• Ability to thrive in ambiguity, take ownership, and drive results with limited resources.
• Experience with marketing operations platforms (e.g., Hubspot, Mendix, or similar tools).

Qualifications

• Bachelor’s degree in Marketing, Business, Information Systems, or a related field.
• 5 years of experience in marketing operations or product delivery; ideally in edtech, fintech, or digital platforms.
• Experience with tools like SQL, Snowflake, and modern data stacks is a plus.
• Knowledge of event tagging & of tag management tools such as Google Tag Manager or Tealium.
• Understanding of web experimentation or digital marketing analytics.

Skills

• Proven ability to work cross-functionally and deliver complex products in agile environments.
• Strong technical acumen with understanding of data architecture, analytics, and system integration.
• Excellent communication skills with the ability to influence and align diverse stakeholders.
• Experience working with risk, compliance, and legal teams in regulated environments.
• Ability to thrive in ambiguity, take ownership, and drive results with limited resources.
• Experience with marketing operations platforms (e.g., Hubspot, Mendix, or similar tools).

Benefits

Our benefits package includes competitive base salaries, bonus incentives, generous paid time off, and a variety of additional perks designed to support your overall well-being. Learn more about our benefits at Sallie.com/benefits.

Pay

Competitive base salary with performance-based bonuses.

Schedule

Hybrid work arrangement with flexible hours.