Manager, Product

About the role

The Manager, Product is an integral part of TELUS Digital's Product Delivery team. This role will maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays, Thursdays) and can be located in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC.

Responsibilities

• Build strong client relationships and lead teams in building solutions that align with product vision and outcomes
• Collaborate with cross-functional teams to iteratively deliver products that are in line with time and budget constraints
• Coach internal and external teams on improved processes and practices
• Establish and manage complex requirement backlogs that consider multiple platforms
• Facilitate discussions and create processes for scope management and feature prioritization
• Collaborate with product designers and engineers to create best-in-class user experiences
• Lead technical discussions with engineers to help define system architecture and data flows in order to guide feature development
• Organize and lead journey mapping, user story mapping, and other product-oriented workshops
• Manage direct reports and mentor other Product Leads to help further their career growth
• Help drive improvement and development of the Product Architecture discipline within the organization
• Embody a growth mindset and apply it to your leadership style

Qualifications

• 7+ years of experience in the software development industry as a Product Manager, Product Owner, Technical Business Analyst, Requirements Manager, or related position
• Experience managing and leading software projects with complex scope
• Previous direct management and leadership experience
• Comfortable conducting 1:1s with individuals and coaching colleagues and teams on their craft, while always contributing toward a psychologically safe environment
• Strong knowledge of frontend and backend technologies (i.e., web/native apps, APIs, databases) and the ability to quickly spin up on new technologies
• Comfortable with sizing solutions based on project constraints (i.e., time/scope/budget)
• Possess strong documentation and technical writing skills, with proficiency in using user stories, acceptance criteria, requirements documentation methods, flow diagrams, and API documentation
• Possess a strong understanding of and deep appreciation for the topic of user experience (UX) and a drive to stay up-to-date with the continually evolving landscape
• Agency and/or consulting experience with a variety of clients and industries
• Professional or personal experience utilizing AI tools

Bonus Points

• Experience with product research and strategy
• Knowledge of UI/UX platforms and design thinking
• Certified ScrumMaster and/or Certified Scrum Product Owner

Benefits

Equal Opportunity Employer

Pay

$135K - $167K