Manager, Process Modernization
About the role
The Manager, Process Modernization is responsible for leading and executing enterprise-wide, cross-functional process improvement projects that drive operational efficiency, eliminate waste and reduce cost. The Manager will collaborate with functional teams from Operations, Supply Chain, Finance and other business units to map current state processes, identify process inefficiencies through root cause analysis, and redesign processes. This position is accountable for delivering project-level results through data analysis, stakeholder collaboration, peer benchmarking, and effective change management that supports AutoZone’s strategic objective of driving more profitable growth. This position reports to the Director, Process Modernization and will have direct supervisory responsibilities.
Responsibilities
- Lead and execute cross-functional process improvement projects from scoping through completion, ensuring objectives are met on time and within project scope.
- Develop detailed project plans that define scope, timelines and resource requirements.
- Identify inefficiencies (e.g., excessing handling, non-value add activities, etc.), risk and waste through detailed process mapping, value stream mapping, process engineering and redesign methodologies (e.g., Six Sigma, Kaizen, etc.)
- Determine the source of process inefficiencies by conducting robust root cause analysis. Develop control plans to address root causes in collaboration with cross-functional stakeholders.
- Perform quantitative and qualitative data analysis to establish project baselines, measure improvement, and validate financial and operational outcomes.
- Drive change management efforts and ensure smooth adoption of new processes and systems. Help teams understand why processes are changing and support them through the transition to drive stakeholder engagement.
- Develop or improve