Manager Process Improvement - Quality Assurance

Responsibilities

• Develops, manages, and integrates a comprehensive Performance Improvement (PI) Program to achieve unprecedented results in quality, efficiency, safety, satisfaction, and value with transparency.
• Oversee the development and maintenance of scorecards for all Service Lines with defined expected outcomes and benchmarks based on Quality, Safety, Satisfaction, and Value.
• Complete Clinical Assessment, Diagnosis, and Treatment for the Service Lines.
• Coordinate and manage hospital-wide performance improvement activities, including ongoing survey readiness.
• Oversight of ongoing publicly reported quality initiatives such as Core Measures, Patient Satisfaction, etc.
• Work collaboratively with administration and leadership.
• Ensure execution and communication of Performance Improvement and Patient Safety activities from department level to Board of Trustees.
• Manage collaborative customer relationships, plan appropriate group processes, create and sustain a participatory environment, guide groups to useful outcomes, build and maintain professional knowledge, employ evidence-based practice, integrate best research with expertise and patient values for optimal care, work in interdisciplinary teams, apply performance improvement methodologies to minimize waste, decrease errors, increase efficiency, and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care.
• Facilitate team meetings and experience with hospital accreditation standards and survey processes preferred.
• Knowledge of local regulatory standards and OSHA regulations a plus.

  Qualifications

  • Bachelor's Degree required, preferably in a healthcare-related field. Master's Degree preferred.
  • State RN licensure or a license in a healthcare field preferred.
  • 4-5 years healthcare experience. 1-4 years quality improvement experience.
  • Good computer skills. Experience in reviewing charts for quality care issues.
  • Detail-oriented organizational skills. Must be able to handle multiple cases, directions, and follow-through.
  • Good communication skills, both verbally and written. Experience with Medical Staff communication.
  • Coordination of internal departments and external entities to ensure compliance with company policies, and state/federal regulatory and accreditation standards.
  • Certified Professional in Healthcare Quality preferred.

    Pay

    The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $84,281 to $113,422 on an annualized basis.

    Benefits

    The company offers a comprehensive benefits package that allows employees to tailor benefits according to their individual needs. This includes paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. For more information, visit: here.

    Employment Status

    Full-Time

    Shift

    Days

    Equal Employment Opportunity

    The company is committed to providing equal employment opportunities and prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. The company also prohibits harassment of applicants or employees based on any of these protected categories. Learn more about your rights: here.