Manager Process Improvement Operations

About the Company

Bimbo Bakeries USA is the largest baking company in the world, known for brands like Arnold®, Brownberry®, Oroweat®, Thomas’®, Sara Lee®, Entenmann’s®, and Marinela®. With over 20,000 associates across bakeries, sales centers, offices, and sales routes, we ensure consumers have fresh products at every meal. We offer a safe and inclusive work environment that values diversity, promotes development, and encourages authenticity.

Top Reasons To Work At Bimbo Bakeries USA

• Salary Range: $94,300 - $122,600
• Annual Bonus Eligibility
• Comprehensive Benefits Package
• Paid Time Off
• 401k & Company Match

About the Role

Drive process improvement and internal control maturity across North America Manufacturing operations (BBU & Bimbo Canada), partnering with plant, functional, and Global Manufacturing leadership to strengthen the control environment. Lead maturity model assessments, Control Self-Assessments (CSAs), and risk-based process reviews to improve the quality, objectivity, and reliability of manufacturing controls, ensuring alignment with COSO and Global Manufacturing methodology and guidelines.

Responsibilities

• Lead process improvement initiatives across manufacturing operations, partnering with plant and functional stakeholders to design, implement, and monitor controls that strengthen efficiency, food quality, and food safety.
• Design and execute maturity model assessments across manufacturing and support processes, defining dimensions, scoring criteria, and improvement roadmaps for leadership review.
• Own the Control Self-Assessment (CSA) process end-to-end—launch communications, coordinate with process owners, analyze results, and follow up on remediation plans.
• Coach manufacturing managers to own risk and control responsibilities directly, providing hands-on support for audit action plan follow-up and issue remediation.
• Build and maintain self-assessment practices across manufacturing functional areas (raw materials, warehouse, formulas, production scheduling, etc.).
• Develop and maintain internal policies, guidelines, standards, technical specifications, and procedures, and facilitate training on current and new processes across plants.
• Manage the local site repository of policies and procedures, coordinating creation, revision, removal, and authorization workflows.
• Define and monitor Key Performance Indicators for operational and control processes; report and drive resolution of deviations.
• Translate manufacturing and food safety best practices into scalable frameworks, models, and procedures for plant-level implementation.
• Partner with Internal Control and Risk Management to strengthen information security by supporting the Identity and Access Management (IAM) process across GB business applications.
• Support coordination of internal and external audit activities related to manufacturing processes, including scheduling, evidence collection, and issue tracking.
• Other duties as assigned.

Skills & Competencies

• Excellent organizational and people skills.
• Project management skills, with an ability to openly convey information to team members in a timely, concise manner.
• Strong organizational skills in strategy, communication at all levels, and execution.
• Progressive analytical software skills: Microsoft Excel, Word, PowerPoint, and SharePoint.
• Strong analytic background in problem-solving (mathematical, statistical).
• Ability to work in a fast-paced environment.
• Strong teamwork orientation.
• Strong communication skills, with the ability to influence stakeholders at multiple levels.
• High attention to detail and accuracy.
• Ability to work cross-functionally across all Grupo Bimbo organizations.
• Ability to bring structure, planning, and prioritization to ambiguous or less-structured environments.
• Proficient in Microsoft Office (Excel, PowerPoint, Word); familiarity with data visualization or GRC tools a plus.
• Ability to work independently while contributing effectively as part of a cross-functional team.

Requirements

• Bachelor’s degree in Food Science, Business Administration, Finance, or a related field. A combination of education, training, and experience that demonstrates equivalent competency may be substituted.
• 3–5 years of experience in manufacturing processes, business management, internal controls, or risk management.
• Understanding of food safety regulations (FDA) and safety/environmental regulations (OSHA) preferred.
• Working knowledge of internal control frameworks (e.g., COSO) and risk assessment methodologies.