Manager, Process Improvement
About the team
The Upstream Facility Services Safety team is dedicated to protecting over 7,000 field technicians by developing and implementing comprehensive safety programs that improve service quality and prevent incidents. This team leads safety training, audits, and compliance efforts while collaborating with stakeholders to drive continuous process improvements. With expertise in skilled trades, licensing, and regulatory requirements across multiple states, the team supports operational excellence and workforce well-being. Their leadership ensures adherence to federal, state, and local standards, fostering a secure and efficient work environment through effective change management and cross-functional collaboration.
What you'll do
- Develop and implement process improvement initiatives to enhance key business functions and drive organizational goals.
- Research federal, state, and local trade licensing requirements.
- Manage license applications, renewals, tracking etc.
- Collaborate with cross-functional teams to align on improvement strategies and communicate changes to stakeholders.
- Lead change management projects, ensuring readiness, managing expectations, and supporting adoption of new processes.
- Monitor program performance against metrics, addressing post-implementation issues and refining solutions.
- Provide guidance on policies, compliance, and operational controls to support behavior change and process sustainability.
- Manage global projects by applying industry best practices and adapting to evolving business trends.
What you'll bring
- Proven experience leading process improvement initiatives and managing change across complex business functions.
- Strong expertise in project and stakeholder management, with the ability to align cross-functional teams and secure buy-in.
- Proficiency in analyzing data, identifying performance gaps, and developing sustainable, executable solutions.
- Knowledge of skilled trade compliance requirements and industry best practices to ensure process integrity and control.
- Ability to communicate effectively with executives and business partners to influence decision-making.
- Skilled in monitoring program performance and adapting strategies to achieve continuous improvement.
- Demonstrated leadership in mentoring and developing associates within a collaborative environment.
Qualifications
Minimum Qualifications: Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years' experience in consulting, project management, business strategy, or relevant area OR 4 years' experience in consulting, project management, business strategy, or related area.
Preferred Qualifications: Leadership of cross-functional task forces or projects, Project Management Masters, Masters: Human Resources, Masters: Supply Chain, Lean Six Sigma Champion Certification.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Pay
Annual salary range: $80,000.00 - $155,000.00. Additional compensation includes annual or quarterly performance bonuses and may include stock.
This response is AI-generated, for reference only.