Manager, Process Expert, Open Manufacturing, L'Oréal Operations

About the role

The Process Expert Manager at L'Oréal Operations (OMA) Division: Open Manufacturing is responsible for guiding contract manufacturers through the first production of new formulas, supporting onboarding, and managing technical dossiers and processes.

Responsibilities

• Attend and participate in new formula risk assessments and launch meetings
• Help guide contract manufacturers through first production, often with on-site support
• Onboard new contract manufacturers
• Prepare and manage technical dossier (Blue Book- BB) for CM production costing
• Review and approve CM bulk manufacturing processes & bulk BOM’s
• Lead process risk assessment with new and current CM
• Train CMs to ensure understanding of process and manufacturing requirements
• Partner with CM Sourcing in validating potential new full-service CM’s
• Participate in CM’s certification program for bulk testing
• Provide technical support for all new launches and CM transfers
• Manage OTC validations for production of regulated products at the CM
• Support CM with change control associated to NC due to processing challenges
• Initiate and follow up the corrective action process for nonconforming challenges
• Assess CM Process/Filling Capability
• Support CM with L’Oreal Manufacturing Process (SP) implementation and adaptation
• Manage Bulk reworks - rework instructions and CM Investigation
• Support first production for manufacturing and filling operations at the CM
• Manage quality waiver process
• Provide technical expertise to all CMs in support of OMA production
• Create and implement quality procedures
• Support audits of the CM. Support DGO/Internal audits
• Drive quality improvement projects

Requirements

• Bachelor's degree in science or engineering, Chemical Engineering preferred
• 4+ years of thorough experience in pilot lab, bulk lab, or related experience in process development
• Experience working in a fast-paced consumer goods company a must; experience in the cosmetics/personal care industry preferred
• Knowledge of ISO Standards 9001 and GMP Standards (ISO 22716)
• Knowledge of OTC Requirements in cosmetic manufacturing industry
• Strong Excel Skills
• Strong attention to detail and ability to follow procedures
• Excellent communication and organization skills

Qualifications

• The ability to interpret data and statistics
• Leadership and management skills
• Position requires domestic and international travel 30%+ of time

Benefits

• Salary Range: $90,200 -$128,500 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Pay

$90,200 - $128,500 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

Schedule

Full-time position with some domestic and international travel required