Manager Process Excellence

Responsibilities

• Lead strategic transformation initiatives within the Process Excellence portfolio.
• Establish clear communication and identify and mitigate obstacles.
• Ensure timely completion of initiatives.
• Champion Business Process Management, guiding groups and/or teams through process design, reengineering, and opportunity assessments.
• Ensure compliance with department, state, and federal regulations.
• Interact with varying levels of management and departments across the organization.
• Utilize consulting skills to collaborate with stakeholders.
• Advocate for the customer and the business, drive the voice of the customer, and the voice of the business.
• Analyze process data and use data visualization tools and techniques to describe process behavior and summarize data.

Qualifications

• Possess knowledge of business transformation tools and techniques.
• Possess knowledge and expertise in project management methodologies, tools, and techniques.
• Understand and apply Six Sigma and Lean techniques and methodologies, and identify improvement opportunities.
• Apply strategic thinking skills and lead complex, process improvement/strategic transformation initiatives.
• Build and sustain lasting relationships with internal clients.
• Communicate effectively, including active listening and presenting to senior leadership.
• Analyze process data and use data visualization tools and techniques to describe process behavior and summarize data.
• Have formal corporate facilitation experience leading Kaizen Workshops (both virtual and in-person).
• Have knowledge of Change Management concepts and approaches to implementing organizational change.
• Have experience with business architecture modeling software (such as Nintex Process Manager, Sparx Systems, or Visio).
• Have Microsoft Project / Power BI reporting experience.

Benefits

• Generous benefits package available on day one, including:
• 401K matching
• Bonding leave for new parents (12 weeks, 100% paid)
• Tuition assistance
• Training
• GM employee auto discount
• Community service pay
• Nine company holidays

Culture

• A culture that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging.
• A flexible hybrid work environment with 2 days a week in-office.

Compensation

• Competitive pay and bonus eligibility.