Manager, Presentation Design

Responsibilities

• Manage the shift workflow and daily operations of the presentation design team.
• Triage, prioritize, assign incoming projects, negotiate deadlines, and clarify requirements with clients.
• Monitor team workload, capacity, performance, and adjust assignments and assist during periods of high-volume.
• Provide ongoing feedback, mentorship, training, and support career development of designers.
• Conduct quality control reviews of documents to ensure all deliverables meet specifications and brand guidelines.
• Maintain accurate project documentation and records in relevant systems.
• Partner with leadership on recruitment, interviewing, onboarding, and performance management for direct reports.
• Collaborate with leadership on process improvements, skills gap analysis, and training plans.
• Serve as the face of the team to clients during shift, handling inquiries and escalations.
• Prepare shift turnover reports and participate in regular leadership meetings.
• Leverage expertise in presentation design and production workflows to assess requests, translate business needs into design solutions, manage expectations, negotiate priorities, and guide designers toward successful outcomes.

Requirements

• 10-15 years of relevant experience in presentation, graphic design, or marketing.
• 3-5 years of proven leadership experience.
• Strong knowledge of design principles, marketing/financial services industry standards.
• Expert-level skills in Microsoft PowerPoint, and proficiency in relevant software.
• Excellent organizational, communication, and coaching skills.
• Able to manage multiple projects and realign priorities in a remote, fast-paced environment.
• Experience in quality control, process management, effective job trafficking, and team development.
• Embraces AI technologies and demonstrates a continuous interest in applying new learnings to drive transformation, improve workflows, and identify operational efficiencies.
• Maintains expert-level understanding of presentation design workflows, deliverables, and best practices to effectively communicate with requesters, evaluate project scope, and provide informed direction to the team.

Qualifications

• Bachelor’s: Graphic Design, Bachelor’s: Marketing, Bachelor’s: Visual Communication.

Skills

• Leadership
• Effective Management of High-Volume Workloads
• Competing Priorities
• Exceptional Communication Abilities
• Quality Control Reviews
• Project Documentation and Records Maintenance
• Process Improvements
• Training and Development
• Client Liaison
• Request Assessment and Translation
• Expectation Management
• Priority Negotiation
• Design Solution Guidance
• Remote Work Environment Adaptability
• AI Technologies Embrace
• Workflow Expertise
• Industry Standards Knowledge
• Software Proficiency (Microsoft PowerPoint)
• Organizational and Coaching Skills
• Team Development