Manager, Plant Quality Assurance

About the role

The primary purpose of this position is to manage the plant quality assurance function as directed. The role will be posted for a minimum of 3 days and may remain open longer based on the volume of applicants.

Responsibilities

• Maintain a safe and secure work environment by correcting unsafe acts/conditions, facilitating safety meetings, conducting inspections, and investigating accidents.
• Train and certify in the food safety system and oversee its development, implementation, review, and maintenance.
• Direct and coordinate quality assurance activities within the plant and its interfaces with the group office.
• Establish and maintain quality assurance standards, methods, facilities, and equipment to meet customer requirements.
• Develop and maintain a customer relations program in plant matters related to quality.
• Implement quality training and development programs to ensure the competence and technical skills of the plant quality assurance department.
• Analyze quality areas, including setting quality goals, addressing quality problems, managing defective materials, handling claims, and addressing customer quality issues.
• Inform plant management and the manufacturing department of the results of quality analysis.
• Manage the application and administration of the Infinity system within the plant, if applicable.
• Collaborate with material suppliers on quality issues and cost reduction strategies.
• Administer customer and vendor claim reimbursement systems.
• Provide leak awareness training to customers.
• Access, input, and retrieve information from computers.
• Initiate, review, master, and follow SOPs for the assigned area.
• Establish and maintain a positive and productive work environment, minimizing personal conflicts.
• Handle stress and interact with others to establish a positive work environment.
• Work weekends and varying hours as directed by management.
• Maintain awareness of and comply with hazardous waste management and other environmental management requirements.
• Respond effectively to emergencies by understanding and following emergency procedures, equipment, and systems.
• Implement contingency plans to address root cause findings.
• Coordinate customer, corporate, and cross-departmental trials at the plant.
• Lead quality investigations, conduct root cause analysis, and implement preventive and corrective actions.
• Oversee the Hold for Inspection (HFI) and embargo processes, developing and executing action plans based on root cause findings.
• Collect and analyze data to identify trends, opportunities, and areas for continuous improvement, and develop and execute improvement plans accordingly.

Qualifications

• Bachelor's Degree in a related field (preferred).
• Four years of relevant work experience (preferred).
• Pest control program experience (preferred).
• Certifications/experience with GMPs, SQF, BRC, ISO, FSSC, and HACCP (preferred).

Skills

• Ability to apply intensive and diversified evaluation, selection, and substantial adaptation and modification of standard plant quality assurance techniques, procedures, and criteria.
• Able to handle sensitive and confidential information in a professional manner.
• Ability to negotiate with customers to promote or sell ideas or concepts.
• Ability to operate and functionally use a computer.

Professional & Education Qualifications

• Broad training in a related field usually acquired through college or work-related experience (preferred).

Compensation & Benefits

Hiring salary range: $98,900 - $141,330 (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) This role is eligible to participate in the annual incentive compensation plan. Ball offers a comprehensive benefits structure, including relocation assistance when available. For more information, visit our career site and click "Total Rewards." Ball Corporation is committed to equal opportunity employment and actively encourages applications from everyone.