Manager, Pharmacy Services

About the Role

Provide leadership across key pharmacy business services functions, helping translate enterprise priorities into effective execution. Oversee the implementation of enterprise pharmacy initiatives, manage budgets and financial performance, lead a complex portfolio of vendor relationships, and drive contract lifecycle management and governance activities. Maintain strong business oversight, accountability, and organizational alignment while supporting the successful delivery of enterprise pharmacy initiatives, business management functions, and shared services activities across multiple stakeholders.

As a people leader, lead and develop a team of analysts, fostering collaboration, professional growth, and a culture of accountability and results.

This is a remote, work-from-home position. Final-round interviews will take place on-site at the Chattanooga Office. Sponsorship is not available for this role.

Responsibilities

• Translate enterprise pharmacy strategy into operational plans and lead execution across assigned business units.
• Foster a high-performing team culture focused on accountability, engagement, and continuous improvement.
• Resolve complex issues and ensure efficient delivery of pharmacy services across multiple functions.
• Establish and monitor KPIs, identify performance gaps, and lead initiatives to improve outcomes and efficiency.
• Partner with clinical, finance, IT, and vendor teams to align pharmacy services with broader enterprise initiatives.
• Lead operational readiness for audits and enterprise reviews, ensuring documentation and processes meet quality standards.
• Ensure pharmacy business activities meet regulatory and contractual obligations.

Requirements

• Minimum of 7 years experience in the Healthcare Industry.
• 3 years of supervisory/leadership experience.
• Strong business management experience, financial acumen, and a proven ability to drive execution in a complex environment.
• Knowledge of vendor contracting processes and healthcare project management methodologies.
• Experience managing budgets, contracts, vendors, projects, governance processes, and business planning activities.
• Experience overseeing large vendor portfolios, managing contract lifecycles, driving accountability, facilitating cross-functional initiatives, and leading teams through change.

Qualifications

• Bachelor’s degree or equivalent work experience required. Equivalent work experience is defined as 4 years of professional work experience.

Skills

• Ability to execute programs and operational plans.
• Skill in team leadership and talent development.
• Expertise in issue resolution and problem-solving.
• Strong situational awareness and emotional intelligence.
• Capability to collaborate across clinical, finance, and vendor teams.