Manager, People Operations

About the role

The Manager, People Operations will oversee the design and rollout of people programs including engagement surveys, onboarding, compliance, and systems/vendor renewals. They will partner with HRBPs, Talent Acquisition, and L&D to ensure processes and programs are consistent, efficient, and aligned with business priorities. They will lead HR systems improvements, automation, and reporting to increase accuracy and scalability. They will monitor people metrics and build advanced dashboards to provide actionable insights to executives and the Board. They will ensure policies, processes, and systems remain compliant across multiple geographies, including small or newly established international populations. They will support the integration of acquired employees into the People Operations lifecycle, including systems, benefits, onboarding, and compliance alignment.

Responsibilities

• Oversee the design and rollout of people programs including engagement surveys, onboarding, compliance, and systems/vendor renewals.
• Partner with HRBPs, Talent Acquisition, and L&D to ensure processes and programs are consistent, efficient, and aligned with business priorities.
• Lead HR systems improvements, automation, and reporting to increase accuracy and scalability.
• Maintain and improve HR systems and processes to ensure compliance across multiple geographies, including small or newly established international populations.
• Support the integration of acquired employees into the People Operations lifecycle, including systems, benefits, onboarding, and compliance alignment.

Requirements

• 10+ years of progressive HR/People experience, with 8-10 years focused on People Operations.
• Proven experience supporting and scaling organizations through high-growth environments, ideally in technology or regulated industries.
• Experience integrating acquired companies' employees into HR systems and programs (M&A/onboarding integration).
• Experience supporting small or distributed international employee populations, including navigating varying compliance and operational needs across geographies.
• Exceptional analytical skills are required - advanced ability to model, interpret, and present complex people-data to drive clear, strategic decisions.
• Hands-on experience with HR systems (Workday required) and proven ability to leverage technology for reporting, analytics, and process improvements.
• Experience overseeing and implementing a wide range of HR programs across the employee lifecycle.
• Designing and quickly implementing solutions that cut across multiple disciplines.
• Successful management of competing priorities, taking initiative, and driving projects to completion in a timely and accurate manner.
• Strong communication and influencing skills across all levels, from employees to executives.
• Bachelor’s degree and advanced HR certifications (PHR, SPHR, SHRM-SCP, MSHR) are a plus.

Qualifications

• Exceptional listening skills, a personable and approachable demeanor, and ability to relate to, influence, and coach employees of all levels in the organization.
• Able to work independently, as an active member of both business and the People Team.
• Flexibility, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.
• Able to work within constraints as well as to challenge the status quo.

Skills

• Advanced analytical skills.
• Hands-on experience with HR systems (Workday required).
• Proven ability to leverage technology for reporting, analytics, and process improvements.
• Experience overseeing and implementing a wide range of HR programs across the employee lifecycle.
• Designing and quickly implementing solutions that cut across multiple disciplines.
• Successful management of competing priorities, taking initiative, and driving projects to completion in a timely and accurate manner.
• Strong communication and influencing skills across all levels, from employees to executives.

Benefits

• Paxos has consistently been named as a “Best Place to Work” by BuiltIn and was recently listed on the 2021 Forbes Fintech 50.
• All of our employees have significant ownership and impact on our business, as well as benefits like company equity, health insurance, family leave, a quarterly stipend for development, a stipend for home office setup and self-managed PTO.
• From team product demos and virtual lounge and learns to care packages and an active Slack #shoutouts channel, there are countless opportunities to connect and make your mark.

Pay

$162,000 - $185,250

Schedule

Full-time