Jobs · Management · New York

Manager: People Experience

Mayer Brown · New York, NY · 2 wk ago
HybridManagement$137k/yrFull-time

Responsibilities

  • Serve as a trusted partner to people leaders, providing guidance on team dynamics, performance management, and employee experience topics
  • Translate People Experience strategy into actionable programs, tools, and resources that support managers and employees
  • Identify recurring trends in leader questions, employee feedback, and process friction; implement practical solutions to address them
  • Ensure consistent application of policies, practices, and procedures across teams in partnership with HR Business Partners and COEs
  • Support managers in the flow of work with hands-on coaching and collaborative sessions to build leadership capability and elevate people experience
  • Oversee execution of core people experience programs (e.g., onboarding, engagement initiatives, manager enablement)
  • Monitor program effectiveness using data and feedback; recommend and implement improvements
  • Collaborate cross-functionally to ensure alignment and reduce friction in people processes
  • Provide input and insights to the Director, Global People Experience to inform continuous improvement of programs and strategy

Qualifications, Experience and Personal Attributes

  • Bachelor’s degree in Human Resources, Organizational Development, Psychology, Business, or related field preferred; equivalent experience considered
  • 7+ years of experience in HR, Employee Experience, HRBP, or related roles
  • Proven experience designing and delivering people programs, training, or organizational initiatives
  • Experience working in a matrixed, fast-paced environment
  • Proficiency in Microsoft Office products
  • Experience with HR technology and survey/feedback tools (e.g., Qualtrics, Glint, CultureAmp) preferred
  • Strong data interpretation and reporting skills
  • Strong coaching and facilitation skills with the ability to guide leaders through complex situations
  • Exceptional communication skills; ability to distill complexity into clear, actionable guidance
  • Strategic thinker with a systems mindset and bias for scalable solutions
  • High degree of emotional intelligence and empathy
  • Proactive, solutions-oriented, and comfortable with ambiguity
  • Strong project management and prioritization skills
  • Ability to build trust and credibility across all levels

Education/Training/Certifications

Preferred: Bachelor’s degree in Human Resources, Organizational Development, Psychology, Business, or related field.

Physical Requirements

  • May require occasional lifting of up to 20 lbs.
  • May require travel to other offices as needed

Benefits

  • Competitive compensation
  • Comprehensive benefits, including medical/dental/vision/life/and AD&D insurance
  • 401(k) savings plan
  • Back-up childcare and eldercare
  • Generous paid time off (PTO)
  • Opportunities for professional development and growth

Equal Opportunity

  • We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.
  • We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans.

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