Manager, People & Administration Operations

Location: Seattle‑Tacoma International Airport (Primary) – provides backup support for San Francisco & San Jose HR/Administration.

Key Responsibilities

• Coordinate workforce planning and staffing forecasts with business leaders.
• Manage onboarding to ensure employees are ready and productive from day one.
• Oversee employee records, badging, access credentials, and compliance requirements.
• Maintain operational procedures (SOPs) and ensure consistent execution.
• Support employee administrative requests and resolve issues efficiently.
• Track operational metrics and drive continuous process improvement.

What Success Looks Like

• New hires are fully prepared with access, equipment, and schedules on day one.
• Accurate employee records and badge management with no access gaps.
• Audit‑ready documentation and compliant processes.
• Staffing plans in place ahead of operational growth.

Qualifications

• 5+ years of operations, administration, workforce coordination, people operations, or similar experience.
• Experience supporting multi‑site operations.
• Strong organizational, planning, and process‑management skills.
• Experience with HRIS, workforce management, scheduling, or operational systems.

Why Join Us

This is an operations‑first role focused on workforce readiness, administrative excellence, and business support. You’ll own the systems and processes that keep locations staffed, compliant, and running smoothly, with success measured by operational results and execution.

What We Are About

Purpose: Our People! At Pacific Aviation we are truly a family and we create and value an environment where “Together, we can all succeed”.

• Respect and promote each other’s humanity.
• Invest in personal development and professional growth.
• Be honest, open, and transparent.
• Encourage diversity of thought and celebrate exceptional contributions.
• Earn trust by taking responsibility for our actions.
• Support each other as a team.
• Be resilient and persevere to create positive outcomes.
• Recognize our responsibility for the safety and security of the entire aviation community.

Benefits

• Medical, health, dental, vision, and other optional insurances.
• 401(k) with employer match.
• Paid time off and paid holidays.
• Collaborative and supportive leadership team.
• Professional career development.

All employees must be able to obtain and maintain required airport security credentials, including a U.S. Customs and Border Protection seal and airport badge. This may require presentation of identification documents and successful completion of security reviews, credentialing processes, or background checks required by the airport, TSA, and/or U.S. Customs and Border Protection.