Manager, Patient Safety & Clinical Risk Management

Responsibilities

• Develops, coordinates, and administers facility-wide/clinic-wide systems for risk identification, investigation, and reduction;
• Maintains a network of informational sources and experts;
• Performs risk surveys and inspects patient care areas;
• Reviews facilities to assess loss potential;
• Participates in committees directed toward promoting patient safety;
• Maintains risk management statistics and files in compliance with state and federal agencies;
• Promotes maximum confidentiality by limiting access to such information;
• Ensures that the following information is accurate, available, and secure: includes medical records, patient billing records, policies and procedures, incident reports, medical examiner’s reports (if available), and any other data pertinent to a particular claim;
• Collects, evaluates, and distributes relevant data concerning patient injuries, including aggregate data summaries, monthly trend analyses of incidents, claims profiles, and workers’ compensation trends;
• Provides aggregate analysis of risk data;
• Maintains statistical trending of losses and other risk management data;
• Informs leadership regarding occurrences, issues, findings, and clinical risk management suggestions;
• Provides feedback to leaders at all levels in the effort to eliminate risks;
• Affords assistance to clinical chairs and department heads in designing risk management programs within their departments;
• Recommends appropriate revisions to new or existing policies and procedures to reduce the frequency of future occurrences;
• Recommends ways to minimize risks through system changes;
• Reviews and revises facility policies as appropriate to maintain adherence to current standards and requirements;
• Organizes and participates in root cause analysis investigation and reporting of adverse events to the appropriate parties;
• Maintains awareness of legislative and regulatory activities related to health care risk management;
• Provides in-service training to clinic personnel to enhance their awareness of their role in reducing liability exposures;
• Designs, implements, and maintains a direct referral system for staff to report unexpected events and potential claims against the facility through input sources such as medical records, business office, patient advocate, nursing, medical staff, and quality improvement, etc.

Qualifications

• Bachelor’s Degree;
• Registered Nurse or Clinical experience;
• Five (5) years of clinical experience;
• Certified Professional in Healthcare Risk Management (CPHRM) certification or must be able obtain within one (1) year of hire;
• One (1) year prior Risk Management/Patient Safety experience;
• Preferred Masters degree.

Benefits

• Competitive Pay;
• Shift Differentials;
• In-House Registry Rates;
• Fidelity 403(b) Retirement Plan;
• Paid Time Off;
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage;
• Voluntary Worksite Benefits;
• Employee Assistance Program;
• Tuition Reimbursement;
• Public Service Loan Forgiveness (PSLF);
• Recognition programs;
• Employee service recognition events;
• Home, Retail, Travel & Entertainment Discounts;
• National Hospital Week and National Nurses Week celebrations;