Manager, OSP Engineering

About the Role

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

The Manager, Outside Plant (OSP) Engineering will be responsible for managing OSP Engineering activities performed by both Ziply employees and engineering vendors, ensuring that work performed meets or exceeds quality standards and projects are completed per design, on-time and within the allocated budget. This position requires strong teamwork within the Construction Department, as well as cross-collaboration with other departments across the organization.

Responsibilities

• Lead an Outside Plant (OSP) Engineering team and provide leadership and mentorship through coaching, feedback, development goals and performance management.
• Accountable for the staffing, schedules and compliance associated with OSP engineering and construction activities, along with the safety and quality of work performed.
• Oversee production of all engineering work orders within an assigned geographic area.
• Ensure engineering work orders are designed in compliance with all company standards, NESC, and municipal requirements, as well as public ROW or utility easements.
• Confirm project cost estimates are accurate. Release work orders to Construction in time to meet commitment dates.
• Manage Engineering process and documentation through project completion.
• Identify permitting authorities based on proposed routes including municipalities, government entities, utility owners and any other agencies who have authority over the right-of-way in which we are proposing to construct.
• Oversee the completion of necessary permit applications.
• Develop, coordinate, and execute project schedules with contractors, property management, customers, vendors, internal stakeholders, municipalities, and government agencies.
• Coordinate and participate in various internal meetings to ensure communication and alignment of initiatives, information sharing and implementation of best practices.
• Coordinate with State, local municipalities, and utilities.
• Verify contractor's invoices for accuracy and process to AP in a timely manner.
• Perform other duties as required to support the business and evolving organization.

Required Qualifications

• High school diploma or GED.
• Minimum of eight (8) years of outside plant (OSP) experience, including quoting, permitting and other pre-construction activities.
• Developed leadership skills, with the ability to mentor and lead others.
• Experience using fiber optic network documentation tools.
• Advanced understanding of the permitting process for railroad, DOT, cities, counties, and pole owners.
• Must have and maintain a valid driver's license, auto insurance, and satisfactory driving record.
• Must complete a pre-employment drug screening.
• Experience managing capital budgets.

Skills & Abilities

• Must have computer competency including proficiency with Microsoft Suite and understanding of database programs.
• Ability to type minimum of 40 WPM.
• Ability to consistently deliver outstanding customer service to all internal and external customers.
• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Ability to adjust to rapidly changing priorities.
• Strong verbal and written communication, attention to detail, and organizational skills.
• Strong interpersonal skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers, as well as cohesively across departments.
• Ability to maintain a professional manner and appearance.
• Ability to travel occasionally overnight.

Benefits

• Medical, dental, and vision insurance
• 401k
• Flexible spending account
• Paid sick leave and paid time off
• Parental leave
• Quarterly performance bonus
• Training, career growth and education reimbursement programs

Pay

Base salary: $95,000 to $152,210 annually DOE. Target annual bonus.

Schedule

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. Most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.