Manager, Oracle HCM Support

About the role

You will serve as a key Oracle HCM Cloud expert, responsible for configuring, supporting, and optimizing HR systems that enable business operations and strategy. This role partners closely with IT and business stakeholders to ensure seamless system performance, integrations, and continuous improvement across enterprise applications and data environments.

Responsibilities

• Oracle HCM Cloud subject matter expert across ORC, Core HR, Time & Absence, Benefits, Performance Management, and Workforce Compensation
• Perform hands-on configuration across both functional and technical components
• Build and maintain strong understanding of enterprise application topology
• Orchestrate integration strategy between HCM/ERP cloud and downstream systems
• Develop data migration strategies and advise on data privacy and audit best practices
• Strengthen systems and data foundation to enable broader business strategy
• Partner with Business Analysts and stakeholders to gather requirements for enhancements, reports, integrations, and conversions
• Develop and maintain functional and technical documentation
• Manage and resolve Oracle Service Requests with Oracle Support
• Troubleshoot and resolve system issues, perform unit testing, and support implementation and deployment activities

Requirements

• Experience with Oracle HCM Cloud, Oracle EBS, or PeopleSoft (middleware tools such as Oracle Integration Cloud or PeopleSoft Integration Broker is a plus)
• Bachelor’s degree and 5+ years of relevant experience
• Strong analytical and problem-solving skills
• Technical foundation in software development (Java, PL/SQL, Web Services)
• Experience supporting integrations and data migration strategies
• Ability to communicate complex technical concepts clearly and effectively
• Strong interpersonal, communication, and presentation skills
• Able to work across both technical and functional domains
• Adaptability and willingness to learn new technologies and business processes

Qualifications

• Experience with Oracle HCM Cloud, Oracle EBS, or PeopleSoft (middleware tools such as Oracle Integration Cloud or PeopleSoft Integration Broker is a plus)
• Bachelor’s degree and 5+ years of relevant experience
• Strong analytical and problem-solving skills
• Technical foundation in software development (Java, PL/SQL, Web Services)
• Experience supporting integrations and data migration strategies
• Ability to communicate complex technical concepts clearly and effectively
• Strong interpersonal, communication, and presentation skills
• Able to work across both technical and functional domains
• Adaptability and willingness to learn new technologies and business processes

Skills

• Oracle HCM Cloud
• Oracle EBS
• PeopleSoft
• Middleware tools (Oracle Integration Cloud, PeopleSoft Integration Broker)
• Software development (Java, PL/SQL, Web Services)

Benefits

A Bit About Us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL® provides customers with a secure data meeting place and a proven architecture for powering innovation and managing Data Gravity challenges. With 300+ facilities in 50+ metros across 25+ countries, we enable global connectivity and growth.

What We Can Offer You

• Rapidly evolving business sector offers the opportunity to be part of a collaborative and innovative team
• Work across functions, contribute to meaningful projects, and grow your career in a supportive and inclusive environment
• Onboarding and continuous development programs provide the tools, training, and career pathways to help you grow your expertise and make a lasting impact
• Comprehensive benefits including medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more

Compensation Range

$100,000 – $125,000 annually