Manager - Operations (Inventory Control and Quality Control)

Responsibilities

• Lead and ensure compliance with ISO and QMS standards across inventory and quality control operations
• Oversee Inventory control processes, ensuring accuracy, integrity, and effective stock management practices
• Establish and maintain auditable processes, including cycle counts, inventory adjustments, ISO audit readiness, and product traceability
• Manage all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems
• Manage employees in a unionized environment
• Maintain a safe, secure and inclusive workplace
• Provide exceptional customer service through order fulfilment and problem resolution
• Oversee key performance indicators (KPIs) to maintain and improve service quality
• Drive efficiencies within the facility using LEAN methodologies
• Maintains facility tour-ready standards
• Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure)
• Matches facility capacities to customer/sales professionals’ expectations
• Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations
• Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance
• Actively engaged in developing annual budgets for the facility
• Works with supplier/vendors to ensure cost/inventory discrepancies are resolved

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 5+ years’ operations experience, specifically in distribution center facilities preferred
• Experience managing a group or team of individual contributors and/or indirectly supervises support staff
• Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
• Effective communication skills in both group and individual settings
• Ability to handle multiple priorities with a high sense of urgency

About the Role

As the Manager – Operations (Inventory Control and Quality Control), you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment.

Compensation

$89,928 - $121,403 Annually

About Wesco

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Equal Opportunity Employer

We are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.