Manager, Operations Engineer (Maintenance)

Job Summary

The Maintenance Engineering Manager will be responsible for hiring, training, developing, and leading a high-performing team of supervisors and technicians. You will build a collaborative culture focused on continuous improvement and exceeding customer expectations. You will blend strategic planning, financial management, and leadership development while managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action to safely minimize downtime.

Responsibilities

• Promote safe working conditions by eliminating potential equipment safety hazards and ensuring team commitment to all safety procedures and use of Personal Protective Equipment while maintaining equipment.
• Ownership in defect handling and breakdown elimination. Conduct preventive and corrective maintenance activities to ensure the efficient and reliable operation of equipment and machinery.
• Be on call to troubleshoot / diagnose problems and develop and execute maintenance plans to minimize downtime and disruptions.
• Analyze data to identify trends, diagnose problems and develop solutions to improve equipment reliability and performance.
• Collaborate with internal stakeholders (Network Operations, Finance, Sourcing, HR, etc.), site leadership and suppliers to develop and execute maintenance plans that are aligned with business strategy.
• Develop and maintain technical documentation, schematics, and procedures to support maintenance activities.
• Participate in, and coordinate, ongoing training and development programs to enhance skills and knowledge.
• Build strong teams by providing opportunities for growth and development.
• Champion innovation, simplification, and standardization of operating procedures, methodologies, and processes.

Qualifications

• 7+ years of experience, preferred
• Bachelor’s degree in engineering (Industrial or related field), or equivalent work experience, preferred
• Possess a strong engineering background with a concentration in distribution operations preferred
• 3+ years of direct leadership/supervisory experience, preferred
• Practical knowledge of PLC-based systems, sensors, VFDs/servos, and troubleshooting in conveyor + ASRS (AutoStore) environments
• CMMS-driven preventive/predictive maintenance, asset criticality, MTBF/MTTR, and lifecycle planning
• Ability to define, track, and improve OEE (availability, performance, quality) for conveyors and automation, and tie losses to maintenance actions
• Hands-on experience with multi‑temperature distribution centers, HVAC/refrigeration (incl. CO₂ systems), condensation/frost mitigation, and temperature excursion risk
• Strong background in OSHA, LOTO, machine guarding, electrical safety, and working safely around automation and cold environments
• Ability to connect the performance (throughput) of a machine to the flow of a process
• Possess strong analytical skills
• Possess strong communication and relationship building skills
• Experience in project management
• Experience working with Material Handling Equipment (MHE) integrators
• Can hire a team and hold individuals accountable for results
• Be a team player, results focused, and operate with a sense of urgency