Manager, Operations

Essential Responsibilities

• Manages and drives overall performance of direct reports through leadership and development.
• Hire & develop the management team and first level supervisors to create a leadership succession plan in the Facility.
• Drive health and safety initiatives.
• Implements and maintains policy and procedures relating to inventory control, to include ensuring the accuracy of warehouse inventory and analyzing poor products.
• Ensures that division is in compliance with government policies.
• Audits receiving and stocking procedures to ensure that policies are followed.
• Responsible for employee development through training on policy & procedures.
• Creates a cohesive organization by keeping lines of communication open.
• Recognizes signs of operational problems (e.g., wrong product in slots, high shrink, receiving errors, lift errors) and provides detailed action steps required of DC management to correct them.
• Maintains audits of cycle count and count back programs in partnership with the Finance team.
• Ensures product rotation standards are maintained/FIFO Management/Inventory Storage.
• Elevates variances to established procedures to warehouse management immediately.
• Validates the accuracy of product transferred from facility to facility. Works to insure accurate and timely reconciliations occur.
• Oversees the release of products to vendors, other DC’s, and corporate locations, including inventory accuracy, correct paperwork, and efficient loading.
• Safeguards all paperwork associated with each job function in the DC is accurate and timely. Researches and resolves all discrepancies noted.
• Confirms OS&D is kept up to date and processed timely.
• Handles requests from procurement, other facilities and corporate.
• Provides ongoing training to Inventory Control staff.
• Performs other duties as assigned.

Supervisory Responsibilities

• Hires and trains Leadership staff.
• Oversees the job assignments and activities of multi-department staff.
• Collaborates with warehouse managers to provide performance evaluations that are timely and constructive.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.

Required Skills

• Communication: Demonstrates excellent verbal, written, and listening communication skills.
• Conflict Resolution: Ability to resolve conflicts/disagreements in such a way to promote a win-win situation with the parties involved.
• Leadership: Possesses a genuine intent to foster the learning and development of work group members while promoting the creation of a high-performance team.
• Technical: Demonstrates an understanding of the order fulfillment process, facility policies and procedures, and intermediate PC skills: Microsoft Word, Excel, PowerPoint, and MS Outlook.
• Change Orientation: Ability to adapt to and work in a variety of situations to support the organizational goals.

Education

• Minimum 5 years of distribution experience to include 3+ years in a leadership role within a medium to large distribution center with primary accountability for an entire shift or segment.
• Bachelor's degree with emphasis on Industrial engineering, logistics, distribution or other related areas of expertise.
• Preferred: 13+ years combined college education and work experience may be substituted for a degree.

EEO M/F/Disability/Vets

• Equal Opportunity Employer.
• M/F/Disability/Vets.