Manager of Software Engineering

AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery to help enterprises deliver on the promise of digital transformation.

About the role

We’re looking for an experienced, people-focused engineering leader to lead the team behind Hatch and Unity. Hatch is an advanced platform for IT lifecycle management, renewal, procurement, and logistics, giving enterprises real-time visibility and control over their IT assets, orders, contracts, and inventory across thousands of sites. Unity, its sibling platform, extends those capabilities to streamline our own operations and service delivery.

You’ll lead a progressive engineering team that lives on the forefront of technology: one that builds real products, adopts new tools early, and never stops learning. Keeping that team curious, growing, and shipping is the heart of the job. You’ll own the health, growth, and performance of the team while partnering with product and business stakeholders to deliver features that drive real value for our customers. This isn’t a purely administrative role—we’re looking for someone with strong technical instincts who can guide architectural decisions, remove blockers, and help the team do their best work. Your success will be measured by the success of your team and the impact of the products they deliver.

Leading in the Age of AI

• Champion fluent, responsible use of AI tools and agents, so the team delivers faster while staying firmly accountable for quality and security.
• Hire and develop for judgment, product sense, and verification skills, not raw output.
• Shape the team’s AI workflows, tooling, and standards, and keep improving them as the landscape shifts.

Responsibilities

• Lead, mentor, and grow a team of software engineers building the Hatch and Unity platforms.
• Partner with product management and business stakeholders to translate requirements into actionable development plans.
• Own delivery timelines and ensure the team ships high-quality software on schedule.
• Conduct regular 1:1s, provide feedback, and support career development for your team members.
• Participate in hiring efforts: sourcing, interviewing, and onboarding new engineers.
• Foster a healthy team culture built on collaboration, accountability, and continuous improvement.
• Guide technical discussions and help the team make sound architectural decisions.
• Remove obstacles and shield the team from distractions so they can focus on building.
• Establish and refine development processes and AI-assisted workflows, balancing agility with predictability.
• Collaborate cross-functionally with operations, customer success, and other engineering teams.
• Stay close enough to the codebase, and to how the team works with AI, to give meaningful input during code reviews and technical planning.

Requirements

• 5+ years of software development experience, with at least 2 years in a management or team-lead role.
• Experience managing teams building web applications, ideally in Elixir/Phoenix or similar modern stacks.
• A strong understanding of software development practices: testing, CI/CD, code review, and Agile methodologies.
• Fluency with modern AI development tools, and a clear point of view on how they change the way teams build, hire, and measure impact.
• A proven ability to hire, develop, and retain strong engineering talent.
• Excellent communication skills, with the ability to translate between technical and non-technical audiences.
• Experience managing delivery across multiple products or initiatives simultaneously.
• Comfortable with ambiguity and able to make decisions with incomplete information.
• A track record of building trust with both your team and cross-functional partners.
• A genuine interest in the growth and well-being of the people you manage.

Qualifications (Preferred)

• Familiarity with REST and GraphQL APIs, database design, and cloud infrastructure.
• Experience in B2B SaaS, supply chain, or IT asset management.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid company holidays.
• Paid time off.
• Paid parental and caregiver leave.
• Continuous learning opportunities, including certifications and credentials.

Pay

$180,000 - $220,000 a year (On-Target Earnings, including base salary and any applicable target bonus). This range may vary based on the candidate’s relevant experience, qualifications, and geographic location.