Manager of Research & Knowledge Management

About the role

Moore & Van Allen PLLC, a dynamic and fast‑growing full‑service law firm of more than 400 attorneys and professionals, is seeking an experienced Manager of Research & Knowledge Management to join its Charlotte, NC office. The role manages the library’s collection, systems, staff, services, and physical space while serving as a trusted research and knowledge partner to attorneys and staff across the firm. It is a hands‑on, interactive position requiring regular, in‑person presence and close collaboration with attorneys, leadership, vendors, and external library partners.

Responsibilities

• Library Collection & Vendor Management
  • Develop, evaluate, and manage print and electronic legal resources.
  • Research, recommend, and negotiate contracts for new legal research products and databases.
  • Analyze usage data to optimize resources and proactively manage costs.
  • Maintain strong relationships with legal publishers and vendors.
• Research Services & Knowledge Management
  • Administer online research and reference services, including reimbursement programs.
  • Provide research support to attorneys and staff as needed.
  • Lead training and onboarding on legal research tools and library resources.
  • Remain current on emerging trends in legal research, library science, and knowledge management.
• Leadership & Operations
  • Train, supervise, and evaluate library team members.
  • Prepare and manage the library budget, including expense analysis for print and electronic resources.
  • Maintain an up‑to‑date automated catalog and oversee circulation.
  • Ensure attorneys and staff receive ongoing instruction in library resources.
• Technology & Space Planning
  • Maintain deep understanding of library and knowledge‑management technologies.
  • Make recommendations to improve systems, tools, and workflows.
  • Support firm leadership with library‑related space‑planning initiatives.
• Collaboration
  • Coordinate interlibrary loan services with external firms, law schools, and professional organizations.
  • Work closely with attorneys, staff, and firm leadership to align library services with business needs.

Requirements

• Master’s degree in Library and Information Science (MLIS) or equivalent (required).
• 5+ years of experience in a law library or legal research environment (required).
• Strong knowledge of legal bibliography, legal research, and law library operations.
• Demonstrated supervisory and people‑management experience (required).

Physical Requirements

• Light/Medium exertion force 10‑20 lb., frequently; ability to retrieve and replace objects from shelves up to eight feet high.
• Prolonged standing, frequent walking, pushing, pulling, carrying, reaching, and repetitive fine‑motor activities.
• Occasional bending, stooping, grasping, twisting, climbing, balancing, crawling, and kneeling.
• Use of portable equipment such as carts, dollies, and/or hand trucks as needed.
• May occasionally need to work more than the standard 40 hours per week to accomplish essential duties.