Manager of Quality II - Sandy, UT (Onsite)

About the role

Digi International is seeking a Manager of Quality II to oversee quality assurance at our Sandy, Utah manufacturing facility. This role involves working directly with design engineers, collaborating with engineering teams, and managing incoming quality processes.

Responsibilities

• Perform advanced failure analysis and root cause determination for production issues escalated beyond standard manufacturing troubleshooting, focusing on design-related causes.
• Lead efforts to develop and implement corrective actions.
• Collaborate with engineering teams to understand performance requirements and establish production tests and performance thresholds.
• Work closely with the software development team to augment production test systems to support rollout of new features and product configurations.
• Track and trend quality metrics such as first-pass yields, overall yields, non-conforming material, and returns, and report KPIs to upper management.
• Manage incoming QA processes and personnel.
• Assist the Digi corporate QA team in facilitating the implementation and maintenance of ISO 9001 and ISO 14001, including participating in on-site and remote audits.
• Assist Sales, Product Management, and Compliance teams in providing required Quality Assurance information to customers or regulatory agencies as required.

Qualifications

• B.S. in Electrical Engineering, Computer Engineering or similar field.
• 3+ years of experience in a test or design focused role.
• 5+ years of experience in a manufacturing environment.
• Demonstrated experience in testing and debugging mechanical, electrical, firmware, and software problems alongside development teams.
• Strong data analysis, reporting, and presentation skills.
• Strong oral and written communication skills.
• Able to work in a team environment and dynamically align to changing business conditions.
• Able to present to customers and management.

Desired but not required

• Comfortable working hands-on in a hardware lab environment, including wiring, soldering, rework, instrumentation, and debugging prototype electrical systems.
• Basic PCBA design, bring up, and debugging experience.
• Experience in troubleshooting PCBA down to the component level.
• Knowledge of Surface Mount Technology processes.
• Able to issue corrective actions and work them to closure.
• Exceptional communication skills, with a knack for concise technical writing and graphical communication.
• Knowledge of test methods, appropriate levels of test, test techniques, statistics, and data analysis methods.

Benefits

The anticipated base pay range for this position is $95,000 - $149,000. Pay ranges are determined by role, job level and primary job location. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.