Manager of Quality Assurance

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time-sensitive, and special handling requirements, utilizing 747-400, 777, and A-330 aircraft to accomplish its missions.

About the role

The Manager of Quality Assurance plays a key role in the company’s Safety Management System (SMS) and ensures compliance with aviation regulations and safety standards.

Responsibilities

• Participates in the company’s Safety Management System (SMS) in accordance with the responsibilities detailed in the Safety Management System Manual.
• Promotes a positive attitude toward safety and compliance within National Airlines by:
  • Ensuring the company exceeds minimum CFR requirements.
  • Preventing and correcting inspection problems/discrepancies.
  • Ensuring National Airlines assumes an ongoing quality assurance role.
  • Monitoring inspections and maintenance operations procedures to maintain the highest degree of safety.
• Ensures CASP personnel understand their responsibilities regarding the CASP process to promote safe practices.
• Establishes, maintains, and ensures compliance with National Airlines’ Continuous Analysis and Surveillance Program (CASP), as described in the General Maintenance Manual (GMM).
• Prepares, amends, and maintains the CASP program.
• Compiles CASP data and prepares monthly CASP reports in accordance with the procedures contained in the CASP Program.
• Establishes, audits, and approves outsourced vendors, including overhaul facilities, contract maintenance facilities, and vendors used to inspect and/or calibrate tools and/or parts for National Airlines aircraft.
• Ensures compliance with the Internal Evaluation Program as it interfaces with the CASP process/program.
• Performs Safety Risk Analysis and Safety Risk Management functions, serving as the department’s safety analyst.
• Maintains CASP and Safety Database entries.
• Performs other duties as assigned.

Requirements

• Must hold a mechanic certificate with both airframe and power plant ratings and have held these ratings for at least 3 years.
• Must have at least 3 years of maintenance experience on different types of large airplanes with 10 or more passenger seats with an air carrier or certificated repair station, including 1 year as a maintenance inspector or quality assurance auditor.
• Must have at least 1 year of experience in a supervisory capacity.
• Must possess demonstrated knowledge and full understanding of the CFR, 14 CFRs, and the maintenance and airworthiness requirements.
• Must maintain currency in training as defined in National Airlines’ General Maintenance Manual and maintain records to document required training.
• Must be able to read, write, and speak English fluently.
• Must meet annual qualification/performance standard audits and reviews conducted by the Director of Quality Control.
• Must continuously meet performance standards for the position, including:
  • Ability to promote positive attitudes toward safety and compliance.
  • Ability to comply with safety attributes contained within the Maintenance program.
  • Ability to perform duties in compliance with approved manuals, 14 CFRs, FAA Orders, and other applicable regulations.

Physical Demands

• Regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, telephone, and copy machine/printer.
• Ability to sit at a computer terminal for extended periods.
• Close vision requirements due to computer work.
• Light to moderate lifting up to 10 pounds.

Work Environment

• Moderate noise (e.g., business offices with computers, phones, printers, and overhead lights).
• Ability to work in a confined office or open cubicle environment.