Manager of Programming and Engagement

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward.

About the role

HealthFitness has an exciting opportunity for a Programming Manager to be based out of one of our client locations in Smithfield, RI; Merrimack, NH; Covington, KY; Durham, NC; or Westlake, TX. In this onsite role, you will lead programming strategy across multiple locations, develop and execute engagement plans tailored to each site, and ensure high-quality program delivery throughout the year. You will collaborate with local teams and stakeholders to create meaningful experiences that drive participation, well-being, and organizational goals.

• Leads the overall programming and communications strategy for the entire client portfolio (5 fitness center regions and 6 non-fitness center regions).
• Partners with the fitness center Program Managers and Program Coordinators in carrying out annual Engagement Plans, leads the charge and strategizes with the client.
• Must demonstrate effective communication and provide prompt and thorough responses to difficult situations.
• Lead all portfolio-wide programming standardization for 5 on-site fitness center regions and ~6 non-fitness center regions.
• Create and maintain an annual program and promotion plan in partnership with Account Manager to align with client culture and enable success. Includes ongoing maintenance of plan and ensuring on-site teams have awareness of plans / key milestones and access to all appropriate materials.
• Ensure consistency in branding and key messages, leveraging standard content and tools that ensure a high-quality, consistent promotional strategy across all locations.
• Assess effectiveness of programs and resources by supporting the consistent tracking of program participation and satisfaction to ensure continuous improvement that drives outcomes.
• Identify innovations, trends, and opportunities to enhance programming through best practices and market analysis.
• Other duties as needed/assigned.

Requirements

• Minimum 3 years’ related industry experience, including program management in fitness, wellbeing, or related environment.
• Bachelor’s Degree in a related field or the equivalent combination of education and experience.
• Adult CPR/AED/First Aid certification from American Red Cross, American Heart Association or American Safety & Health Institute.
• Ability to travel up to 6x/year with overnight stays.
• Strong leadership, team management, interpersonal and customer service skills, including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel, PowerPoint, and Outlook.
• Demonstrated experience in the areas of program development and implementation, data collection and analysis, and outcomes reporting.
• Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Pay

The compensation range for this role is $50,000 - $60,000 annually. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors.

Schedule

Flexible Monday-Friday schedule, with typical hours of 9:00 a.m. to 5:00 p.m.

Benefits

• Medical/Dental/Vision plans including HSA, PPO and FSA options
• Retirement/401(k) with employer matching program
• Fitness and wellness programs incentivized with medical plan discounts
• Certification reimbursement program
• Tuition reimbursement
• Paid new parent leave
• Paid Holidays and PTO (starting at 3 weeks for full-time associates)
• Volunteer paid time off