Manager of Professional Development

About the role

The Manager of Professional Development will provide leadership and oversight for the delivery of training and development at Harris Beach Murtha, an innovative law firm with over 250 years of combined history.

Responsibilities

• Manage the daily operations of the department, including oversight of new hire training and supporting a variety of new and ongoing learning initiatives.
• Evaluate potential resources and load balancing to generate maximum value from a small team.
• Coordinate the training team’s coverage to support the firm’s onboarding process for new hires.
• Maintain and administer the firm’s Introduction to Technology curriculum that provides systems/software training for new hires.
• Work with trainers to monitor a person’s progress as they transition into their role and provide support as needed.
• Collaborate with project teams on firm initiatives (e.g., participate in development meetings, testing, user refinement, and obtain input from subject experts).
• Communicate and promote what is available to everyone for training and technology through email and/or the firm’s intranet site.
• Manage the catalog of training resources (e.g. guides, videos, etc.) on the firm’s intranet site.
• Develop new content by identifying and exploring alternative delivery methods, where appropriate (e.g. self-guided, bite-size learning, etc.), and incorporating creative design principles for print or video formats to help make the content easy to understand and remember.
• Aid with other duties as needed.

Requirements

• A bachelor’s degree or an equivalent combination of formal education and experience with adult education (preferred)
• 5+ years of related work experience (preferred)
• Law firm experience a plus
• Advanced knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel)
• Knowledge of eLearning software and on-line training tools
• Familiarity with a Learning Management System (LMS) as to how to manage users, courses, assessments, and reporting is a plus
• Strong verbal and written communication skills, with the ability to effectively and efficiently respond to timely requests and concerns

Qualifications

• Strong project management skills with attention to detail
• Demonstrate strong client service and active listening skills
• Show consistent logic, rationale, and objectivity in decision making
• Believe in the firm’s core values: collaboration, inclusion, ingenuity, respect, integrity, and commitment
• Enjoy working with diverse personalities within various levels of the firm
• Can occasionally travel to other offices when required
• Comfortable working fully onsite and can work flexible and/or fluctuating hours

Skills

• Microsoft Office Suite proficiency
• Experience with eLearning software and LMS
• Ability to develop and deliver training
• Effective communication and interpersonal skills
• Attention to detail and organizational skills

Benefits

Harris Beach Murtha offers competitive salaries and benefits, including:

• Salary range: $85,000 - $105,000
• Flexible and/or fluctuating work hours
• Comprehensive benefits package

Pay

The anticipated weekly schedule for the Manager of Professional Development is 40 hours per week.

Schedule

The role is based in Albany, Buffalo, Rochester, or Syracuse, NY, or Hartford, CT (100% in the office).