Manager of Product Management

About the role

The Product Management Manager is responsible for attracting, retaining and developing top talent focused on assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The role guides and executes the delivery of business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Managers work closely with teams of developers, designers and business partners, support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.

Responsibilities

• Strategy & Planning (30%)
  • Look across product teams and feature sets with a focus on alignment and dependencies.
  • Gain a thorough understanding of customer and associate needs, both existing and potential, and use that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience.
  • Translate business goals and end user needs into product strategy and clearly communicate direction and product priorities to the product team and business partners.
  • Meet with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience.
  • Create epics to drive improvements to product vision, features and back end systems, and adjust for new business models.
  • Determine value to the business of anticipated product updates.
  • Identify goals, metrics and appropriate analytics to measure the performance of products and continually make recommendations and refinements to products based on learnings.
• Delivery & Execution (40%)
  • Review recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities.
  • Document, review and ensure that all quality and change control standards are met.
  • Remove roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals.
  • Receive and prioritize incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs.
  • Provide regular updates to leadership regarding progress of products within portfolio.
• People (30%)
  • Provide leadership, mentoring and coaching to Product Managers.
  • Attract, retain and develop top talent to build a world class Product Management Team.
  • Conduct annual and mid-year reviews, reviewing individual development plans and providing performance feedback.
  • Foster collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments.
  • Act as a proponent of modern software development practices.
  • Advocate for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs.
  • Work with the product team to continuously assess progress, disseminate lessons learned and understand next steps.
  • Manage cross functional team and stakeholder expectations to execute on product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience.
  • Guide more junior team members in strategy, alignment, analysis and execution tasks.
  • Participate in and contribute to learning activities around modern software design and development core practices (communities of practice).

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Qualifications

• Minimum Qualifications
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• Preferred Qualifications
  • 5–7 years of relevant work experience.
  • Proficiency in working as a Product Manager in a modern software development-based enterprise environment and overseeing multiple products.
  • Proficiency in modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test-driven development, and continuous deployment.
  • Proficiency in working in a fast-paced, fluid environment where priorities shift on a regular basis.
  • Proficiency in communicating with and influencing functional and technical team members at all levels in the organization.
  • Proficiency in working as part of a collaborative, cross-functional, modern software design and development team.
  • Proficiency in creating, prioritizing and accepting epics and user stories.
  • Proficiency in conducting user research and testing to understand needs.
  • Proficiency in identifying goals, metrics and analytics to measure product value.
  • Experience conducting competitive research and analysis.
  • Experience guiding more junior team members through Product Management fundamentals in a professional setting.
  • Experience balancing workloads across teams.
  • Proficiency in active listening and communicating at all levels (Executive Leadership Team, store associates, etc.) while gracefully managing expectations of multiple stakeholders.
  • Experience managing and growing team members in a professional setting.

Travel Requirements

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements

Most of the time is spent sitting in a comfortable position with frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.