Manager of Product Management

About the Role

Since H-E-B Digital Technology’s inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, make food decisions, and ultimately get food into their homes. This is an exciting time to join H-E-B Digital—we’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience.

Responsibilities

• Manages professional individual contributors and/or supervisors who exercise latitude and independence.
• Leads one or more departments/teams, responsible for hiring, firing, and performance/pay reviews.
• Makes decisions based on business objectives and allocated resources.
• Establishes operational objectives and work plans, delegating assignments to the team.
• Involved in modifying and executing company policies that affect immediate operations and may also have company-wide impact.
• Supports the Digital business strategy by implementing new standards, products, processes, and mid-term business plans.
• Leads the development of products that ensure a compelling digital experience for retail Customers or help arm H-E-B Partners with world-class business applications.
• Manages activities of two or more sections or departments, exercising supervision in terms of costs, methods, and staffing.
• Leads team/department, undertaking coaching and mentoring responsibilities.
• Drives end-to-end product release, including feature design-development, integrations, data migration, cutover from legacy applications, and stabilization and support.
• Manages company-wide stakeholders to understand and strategize business needs in an end-to-end manner.
• Ensures teams consistently meet committed deadlines and demonstrates high velocity, efficiency, and morale.

Requirements

• 5+ years of experience in product management or technology consulting.
• Experience managing/leading people or teams (preferred).
• Experience supporting retail, supply chain, ecommerce, or digital marketing operations.
• Bachelor’s or Master’s degree in a relevant field and/or work experience leading successful projects and coaching/mentoring others.

Qualifications

• Broad knowledge of the field with proven leadership skills.
• Comprehensive knowledge of voice of the customer techniques and product management tools.
• Advanced knowledge of retail accounting/finance principles.
• Advanced Excel, SQL, and analytical skills.
• Advanced communication and presentation skills.
• Strong Agile/Scrum and project management skills.
• Strong negotiating and interpersonal skills.
• Ability to leverage data to tell a meaningful story.
• Ability to break down problems into components and reassemble them to improve efficiency and effectiveness.
• Ability to condense complex technical concepts into non-technical language for business stakeholders.
• Ability to collaborate cross-functionally to achieve mutually agreeable outcomes.
• Ability to work with technical resources to translate product requirements.
• Ability to articulate and capture value through OKRs and KPIs.

Skills

• Lead/manage and develop others in a fast-paced, deadline-driven environment.
• Regularly lift up to 20 lbs.
• Sit for extended periods.
• Work extended hours and/or rotating schedules.

Once eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partner-owned” means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.