Manager of Operations-Interventional Radiology

Job Description

The Manager Operations is a leader who reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This individual serves as a proactive catalyst for operational change in support of PI/QI initiatives, DMAIC projects, and is directly accountable for creating change in the environment.

Responsibilities

• Mentors and coordinates education for all members of the team to provide excellent care to the patient population.
• Oversees the creation of and holds the team accountable for clinical practice guidelines according to current best evidence.
• Provides real-time, ongoing and scheduled feedback in a constructive, supportive manner.
• Collaborates with medical directors, director, staff and members of inter-departmental multidisciplinary teams to optimize patient care and outcomes for the designated patient population.
• Participates in the identification, development and implementation of innovative process/quality improvement initiatives to address patient care challenges while maintaining a balance of cost effectiveness and quality of care.
• Engages in a formal process seeking feedback regarding one's own practice from patients, peers, professional colleagues and others as identified.
• Serves as teacher/coach/mentor to front-line staff members performing patient management activities.
• Disseminates research findings to front-line staff and participates in research activities in partnership with Northwestern Medicine teams.
• May provide patient care when necessary

Qualifications

• Master’s degree: MHA, MBA or Nursing
• 2 years experience in relevant clinical specialty
• BLS certified
• ACLS certified
• BSN strongly preferred
• 5 years experience in relevant clinical specialty
• Advanced Certification in relevant subject area