Manager of Operational Support Units HR ADMINISTRATOR III
About the role
The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.
Responsibilities
This is a Management Service position and serves at the pleasure of the Appointing Authority. The position provides managerial oversight to six regional operational support units and provides leadership for the Department's agency-wide program initiatives. The position manages all HR services within the state, providing guidance and direction to management, supervisors and employees.
- Management of Operational Support Unit:
- Coordinates review of all Workday Transactions utilizing reports and daily review of inbox and notifications
- Provides monthly statistical reports on operational productivity
- Utilizes HR metrics and analyzes data and develops strategy to improve personnel practices
- Conducts semi-annual performance reviews
- Addresses and corrects performance and behavioral issues and applies disciplinary action as appropriate
- Policy Administration and Guidance:
- Applies, interprets and counsels management regarding Maryland statutes, personnel policies, procedures, rules and regulations including but not limited to: State Personnel and Pensions COMAR Titles 10, 12 and 17; Maryland Department of Budget and Management (DBM) policies; Family and Medical Leave Act (FMLA); Reasonable Accommodations Policy and Procedure; Classification and Compensation (NCP, Acting Capacity, Reclassification, Salary Exception); Injured Worker Insurance Fund (IWIF)/Workers Compensation; Accident Leave and Temporary Total Disability (TTD); Employee Relations; Disciplinary Actions/Grievances; Union MOU; Agency and Institutional Directives
- Serves as a departmental liaison with DBM for guidance on policy interpretation and implementation
- Coordinates Departmental bi-annual Performance Evaluation Program to ensure compliance
- Manages Departmental Onboarding process including in-person and remote orientation sessions
- Manages departmental centralized email accounts and facilitates dissemination and completion of work product
- Manages the annual contractual renewal process ensuring timely completion and within budgetary guidelines
Qualifications
Minimum Qualifications:
- Education: Bachelor's degree from an accredited college or university
- Experience: Seven (7) years of progressively responsible professional HR experience (in Public Sector, Unionized, or 24/7 operational environment). Two (2) years must have included supervisory or managerial responsibility over HR staff in operational or service delivery functions within a large, complex organization.
Preferred Qualifications
- Experience managing high-volume HR operations efficiently while ensuring compliance, fiscal responsibility, and service delivery standards
- Experience evaluating workflow efficiencies, implementing internal controls, and balancing operational demands within established budget and staffing constraints
Benefits
As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost.
- Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
- Annual Leave - ten (10) days of accumulated annual leave per year
- Sick Leave - fifteen (15) days of accumulated sick leave per year
- Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
- Holidays - State employees also celebrate at least twelve (12) holidays per year
- Pension - State employees earn credit towards a retirement pension