Manager of Network Services

About the role

We are seeking an experienced Manager of Network Services to lead a global network engineering, operations, and architecture function for an international law firm. This is a senior leadership opportunity for a strong network professional who combines advanced Cisco networking expertise, network security knowledge, modern networking technologies, and proven people leadership.

Key Responsibilities

• Lead, mentor, and develop a team of Network Engineers.
• Manage team workload, staffing, performance, training, and on-call schedules.
• Oversee the design, implementation, maintenance, and support of global LAN, WAN, wireless, voice, cloud networking, internet edge, and network security services.
• Establish and maintain network policies, procedures, standards, documentation, and operational controls.
• Ensure compliance with change management, maintenance, disaster recovery, business continuity, security, and documentation requirements.
• Lead network modernization initiatives involving SASE, SD-WAN, Zero Trust, cloud networking, automation, and security enhancements.
• Review and approve network designs, implementation plans, and infrastructure standards.
• Manage network hardware lifecycle, capacity planning, availability, and performance optimization.
• Partner with Information Security, Compliance, Systems Infrastructure, Enterprise Applications, Service Desk, and Technical Architecture teams.
• Cook up with IT leadership, project managers, vendors, and stakeholders to ensure projects are properly planned and delivered.
• Develop operational metrics and reporting around network availability, performance, service delivery, and improvement initiatives.
• Facilitate operational meetings, service reviews, and technical strategy discussions.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field. Equivalent experience may be considered.
• 5+ years of experience leading network engineering and operations teams.
• Experience supporting a global, 24x7 enterprise environment.
• Demonstrated experience managing geographically distributed technical teams.
• Advanced knowledge of Cisco routing and switching technologies, including: BGPOSPFEIGRPVLANsQoSTCP/IP.
• Experience with SASE, SD-WAN, Zero Trust, and secure remote access.
• Strong knowledge of network security technologies, including: VPNsFirewallsNACIDS/IPSSecure remote-access solutions.
• Experience with cloud networking, wireless networking, internet edge infrastructure, high-availability design, and network monitoring/performance-management platforms.
• Experience with Red Hat Ansible Automation Platform or comparable network automation tools.
• Knowledge of disaster recovery, business continuity, capacity planning, and operational governance.
• Strong project management, communication, problem-solving, leadership, and stakeholder-management skills.

Preferred Qualifications

• Experience in a law firm or legal environment.
• Experience in financial services or another highly regulated industry.
• Cisco CCNP Enterprise, CCIE, or Cisco SD-WAN certification.
• CISSP, CISM, or comparable security certification.
• Prior experience managing IT services within a law firm.

Compensation

The anticipated base salary range is $166,400 to $210,000 annually. Actual compensation will depend on qualifications, relevant experience, education, certifications, professional licenses, and work location. The firm may also provide a discretionary annual bonus.

Benefits

Eligible employees receive a comprehensive benefits package, subject to the applicable plan terms and eligibility requirements.

Equal Opportunity

We are committed to providing equal employment opportunities to all qualified applicants and encourage candidates from diverse professional backgrounds to apply.

Skills

• network security
• cloud
• automation
• management
• enterprise
• security
• cisco
• leadership
• networking