Manager of M&A Integration

About the role

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

ServiceNow is searching for an experienced Manager of M&A integration to support all phases of post-acquisition integration who is strategically and operationally focused. This candidate has strong business and strategic judgement and can support multiple integration efforts simultaneously while ensuring that deal value drivers are met. The ideal candidate must have experience in M&A integration and a proven track record of success. The candidate must also possess excellent communication skills, as well as the ability to build relationships with key stakeholders. If you are a results-oriented individual who has a strategic mindset and is eager to make a real impact, we encourage you to apply.

Responsibilities

• Support post-acquisition integration ensuring value realization objectives are met including integration strategy development, planning, execution, and performance management
• Plan integration strategies, value realization initiatives, operational priorities including issue-free day one partnering with business and functional stakeholders
• Support execution management including establishment of the IMO and driving meeting cadence to provide program updates, make decisions and address issues
• Support integration cost development and tracking
• Support the M&A scorecard process including development and tracking of KPIs
• Continually incorporate lessons learned and contribute to the continual improvement of the integration process including playbooks and tools

Qualifications

• 5+ years supporting M&A integration across complex deal types (MBA and consulting experience a plus)
• Strong strategic and business acumen who can drive development of execution plans that realize value
• Proven track record of supporting complex integrations in global and product-led organizations
• Highly organized and can support multiple acquisitions simultaneously
• Strong executive presence and communications with the ability to influence senior executives
• Command of M&A frameworks, processes, and tools

Pay

Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $174,000 - $271,850, plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

Benefits

• health plans, including flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs