Jobs · Oregon

Manager of Information Services Systems Operations

Salem Health · Salem, OR · 1 mo ago
HybridFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, etc. Must preserve all substantive info. We need to parse the posting. Content: Location: Salem Hospital, 890 Oak Street SE, Salem, OR 97301 Department: Information Services Position Type: Full Time, 40 hours/week, Exempt Hybrid: Opportunity for 50-75% remote work; must reside in state of Oregon Schedule: 8:00 am - 5:00 pm, Monday - Friday Then "Your role with us" paragraph. Then "What you'll do" list of duties (bulleted lines). Actually they are sentences separated by periods but each line starts with a verb. We'll treat as list items. Then "What we're looking for" paragraph then list of knowledge, skills, abilities (bullets). Then "Required qualifications" bullet list (Bachelor's degree, etc). Then "Additional information" bullet list (Five years of experience managing servers... etc). Then "Total rewards package" paragraph (benefits). Then "Why Salem Health?" paragraph (culture). Then EEO boilerplate etc to remove. We need sections: About the role (maybe the "Your role with us" paragraph). Responsibilities (the "What you'll do" list). Requirements (maybe combine "What we're looking for" and "Required qualifications" and "Additional information"? But we need to follow headings: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can decide which sections to include based on content. We have content for About the role (Your role with us). Responsibilities (What you'll do). Requirements (maybe the "What we're looking for" includes knowledge, skills, abilities). Qualifications (Required qualifications and Additional information). Skills (maybe part of What we're looking for). Benefits (Total rewards package). Pay (not provided). Schedule (provided). So we should include Schedule section. We must not include sections with filler like "commensurate with experience". Not present. We need to output only HTML fragment, no /. Use

headings,
  • for lists,

    for prose. We need to preserve all substantive info. So include location, department, position type, hybrid, schedule? The schedule is separate section. Location etc could be placed in About the role? Or maybe we can include a short

    for metadata (location, department, position type, hybrid). The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we can include a short

    with location, department, position type, hybrid. Thus structure:

    Location: Salem Hospital, 890 Oak Street SE, Salem, OR 97301. Department: Information Services. Position Type: Full Time, 40 hours/week, Exempt. Hybrid: Opportunity for 50-75% remote work; must reside in state of Oregon.

    Then

    About the role

    with paragraph(s) from "Your role with us". That paragraph is multiple sentences; we can keep as one

    . Then

    Responsibilities

    with
    • each duty from "What you'll do". Need to capture each bullet. List items: - Lead and develop a team of systems administrators, engineers, database professionals, and infrastructure specialists responsible for enterprise infrastructure operations. - Provide leadership, coaching, mentoring, and professional development opportunities that strengthen team engagement and technical capabilities. - Oversee server infrastructure across Windows, Linux, UNIX, virtualized, and hybrid environments. - Lead enterprise virtualization initiatives, including VMware platforms and evolving private cloud technologies. - Manage storage infrastructure, backup systems, data lifecycle management, and disaster recovery capabilities. - Ensure business continuity and system resiliency through comprehensive planning, testing, and recovery strategies. - Partner with organizational leaders to support ransomware resilience, emergency preparedness, and infrastructure recovery planning. - Develop and execute infrastructure roadmaps that align technology investments with organizational goals. - Drive modernization efforts, including cloud-forward initiatives and infrastructure lifecycle management. - Oversee system patching, operating system upgrades, hardware refreshes, and infrastructure maintenance activities. - Monitor infrastructure performance, availability, capacity, security, and service reliability. - Lead small- and medium-sized technology projects while serving as the accountable leader for infrastructure initiatives. - Collaborate closely with networking, security, applications, and digital workplace teams to ensure seamless technology operations. - Establish key performance indicators and use data to measure team performance, service delivery, and operational effectiveness. - Manage vendor relationships, contract performance, and escalation processes. - Develop and manage departmental budgets, capital plans, forecasts, and cost-center performance. - Apply Lean principles and continuous improvement methodologies to improve efficiency, eliminate waste, and enhance service delivery. - Serve as a trusted technology advisor to leaders across the organization. Check if any duplicates: looks fine. Then

      Requirements

      maybe for "What we're looking for" knowledge, skills, abilities. That section includes a paragraph then bullet list. Paragraph: "The strongest candidates will bring a combination of technical depth and people-centered leadership. They will understand modern infrastructure technologies while also knowing how to empower teams, build trust, develop talent, and create stability during periods of growth and transformation. They will be energized by the opportunity to modernize technology, strengthen resiliency, and help a highly skilled team continue evolving for the future, and will possess the following knowledge, skills, and abilities:" Then bullet list items: - Experience leading infrastructure, systems operations, or enterprise technology teams. - Demonstrated experience supporting server environments, virtualization platforms, storage technologies, and enterprise infrastructure. - Strong understanding of disaster recovery, business continuity, backup strategies, and infrastructure resiliency. - Experience managing complex technology environments including hybrid and cloud-connected infrastructure. - Ability to translate technical concepts into meaningful business conversations with operational and executive leaders. - Proven success coaching, mentoring, and developing high-performing teams. - Strong change leadership skills with the ability to gain buy-in, influence stakeholders, and guide teams through transformation. - Experience building strong vendor partnerships and effectively managing vendor performance. - Strong financial and business acumen, including budgeting, forecasting, and resource planning. - Excellent communication, presentation, and relationship-building skills. - Demonstrated success leading cross-functional initiatives and collaborating across technical disciplines. - Experience with Lean, Kaizen, continuous improvement, or operational excellence methodologies preferred. - Technical knowledge of virtualization, storage platforms, server infrastructure, database environments, and enterprise systems operations. - Strong analytical, strategic thinking, and problem-solving capabilities. We could put this under Requirements or Skills. Since we have separate headings for Requirements, Qualifications, Skills. We need to decide distribution. We have Required qualifications (Bachelor's degree, etc) and Additional information (Five years of experience managing servers... etc). Those could go under Qualifications. Skills could be the list of knowledge, skills, abilities (maybe under Skills). Requirements could be something else? But we have no separate "Requirements" besides qualifications. However we could put the "What we're looking for" list under Skills, and the Required qualifications under Qualifications. The Requirements heading could be omitted if no specific content besides qualifications. But we need to include sections only when posting has real specific content. We have content for Qualifications and Skills. We could also include Requirements as a combination of both? But better to follow the example headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can assign: - Requirements: maybe the paragraph "The strongest candidates will bring..." (the intro) plus the bullet list of knowledge, skills, abilities? But that seems more like Skills. However we can split: Requirements = the bullet list of knowledge, skills, abilities (the "following knowledge, skills, and abilities:"), Qualifications = Required qualifications and Additional information, Skills = maybe we could omit or combine. But we need to avoid thin sections. Perhaps we can combine Requirements and Skills into one section called Requirements (or Skills). But we need to follow instruction: use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't say we must use all; we can choose which to include. So we can include Requirements (for the knowledge, skills, abilities list) and Qualifications (for degrees/experience). We can omit Skills if we think it's redundant. Or we can include Skills as a subset of Requirements? Better to include both Requirements and Qualifications. Thus:

      Requirements

      with
      • list of knowledge, skills, abilities.

        Qualifications

        with
        • list of Required qualifications and Additional information. But we need to ensure we don't duplicate content. The Required qualifications list: - Bachelor's degree. - Five years of information services experience, preferably in healthcare. - Two years of leadership experience. - Two years of experience managing projects. Additional information: - Five years of experience managing servers, storage, and databases highly preferred. - Minimum of two years' experience directly managing medium-to-large vendor relationships highly preferred. We could combine them into one list under Qualifications. Now Benefits: we have "Total rewards package Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details." That's substantive but vague; still it's a statement about benefits. We should include Benefits section with that paragraph. Schedule: we have schedule line: "Schedule: 8:00 am - 5:00 pm, Monday - Friday". Also hybrid info already in metadata. So we can include Schedule section with that paragraph. Pay: not provided, so omit. Now we need to ensure we don't include boilerplate like EEO etc. Remove. Now produce HTML. We'll start with metadata

          . Then

          About the role

          ...

          Then

          Responsibilities

            ...
          Then

          Requirements

            ...
          Then

          Qualifications

            ...
          Then

          Benefits

          ...

          Then

          Schedule

          ...

          Make sure to close tags. Now write the About the role paragraph: combine the sentences from "Your role with us". Let's copy: "Behind every patient interaction, clinical decision, and operational process is a technology infrastructure that must perform flawlessly. As the Manager of Information Services Systems Operations, you will provide leadership for the core technology platforms that keep our organization connected, secure, and operational. Leading a team of infrastructure professionals, you will oversee enterprise infrastructure, including servers, virtualization, storage, backup, disaster recovery, and business continuity programs, ensuring the reliability of the technology that supports patient care and business operations. In this position, your leadership will play a critical role in advancing modernization efforts while maintaining the stability and performance of mission-critical systems. You will help to ensure that caregivers, clinicians, and their support teams have secure, reliable access to the systems they depend on to serve our communities every day. This is an exciting opportunity for a technically strong leader who enjoys balancing people leadership, operational excellence, and strategic technology planning. You will lead a team of approximately 13 infrastructure professionals who support enterprise technologies across compute, storage, virtualization, database platforms, and resiliency initiatives. As healthcare technology continues to evolve, you'll play a key role in modernizing infrastructure, advancing cloud-forward strategies, and ensuring the organization is prepared for future growth. Success in this role requires more than technical expertise. The ideal candidate is a collaborative and empowering leader who

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