Manager of Hospice Clinical Operations
or drop it. So we can include a short paragraph for metadata like Employment Type, Department, Travel Requirements. But we need to avoid duplication. We need sections: About the role (maybe a paragraph summarizing role), Responsibilities (list of duties), Requirements (list of qualifications), Qualifications (maybe same as Requirements? but we should not duplicate). Skills (maybe list of skills). Benefits (list of benefits). Pay (if mentioned). Schedule (if mentioned). The posting includes schedule line: "Schedule: Full Time | Monday - Friday 8:00 a.m. to 4:30 p.m." So we can have a Schedule section with that. Pay: The posting mentions "Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays". That's more benefits than pay. It doesn't give a specific salary number. The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It says "Competitive pay" is a statement about pay, but not a specific number. Should we include Pay section? It says "Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays". That's describing pay and benefits. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state "Competitive pay". So we could include a Pay section with that statement. However they also say "Prefer a few substantive sections over many thin ones." Might combine Pay and Benefits? But they are separate headings allowed. Could we put both under Benefits? The instruction says we should include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). "Competitive pay" is not filler? It's somewhat vague but it's a statement. Might be acceptable. However they also say "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state competitive pay, so we can include Pay. Benefits: The posting lists many benefits: Flexible scheduling, autonomy, work-life support, modern technology, Competitive pay with employer-matched retirement, pay-on-demand options, generous PTO + paid holidays, Comprehensive health and wellbeing benefits, Paid documentation time, plus mileage, and drive time, Career growth through scholarships, training, and professional development. So we can have Benefits section with a list. Schedule: we have explicit schedule. Now About the role: The posting includes description: "As a Manager of Hospice Clinical Operations, you’ll lead a compassionate team dedicated to delivering exceptional care to our hospice clients and their families. You’ll oversee the day-to-day clinical operations, ensuring every element of our services aligns with Ethos commitment to excellence, regulatory compliance, and whole-person care." That's about the role. Responsibilities: The bullet list after "As a Manager Of Hospice Clinical Operations, You Will Lead & Manage Clinical Operations" etc. We need to extract each duty as list items. Let's parse responsibilities: - Oversee the delivery of high-quality, patient-centered care provided by the Interdisciplinary Team (IDT). - Ensure compliance with corporate policies, billing standards, and federal and state regulations. - Team Supervision & Utilization: Supervise field and office staff, ensuring case load assignments are managed effectively based on acuity, geography, and staffing capacity. Monitor team performance to meet clinical benchmarks and optimize productivity. - Referral & Admissions Coordination: Partner with the Clinical Team Assistant to manage new referrals, complete chart assessments, determine hospice eligibility, and oversee timely Face-to-Face visits and documentation. - Collaboration & Quality Assurance: Work cross-functionally with Quality & Compliance, Training & Education, and Human Resources to drive clinical outcomes, improve CAHPS and PEPPER scores, and support a culture of continuous improvement. - Physician Communication & Documentation: Maintain consistent communication with the Hospice Medical Director and Physician Designees regarding new admissions, Certifications of Terminal Illness, and medical updates. - Other Duties As Assigned: The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. We could include "Other Duties As Assigned" as a list item maybe. Now Requirements/Qualifications/Skills: The posting includes: "This Job Also Requires Licensure as a Registered Nurse in the State of Minnesota or North Dakota. Minimum of 1 year of hospice experience preferred. Valid driver's license and use of an insured personal vehicle. Excellent verbal and written communication skills. Demonstrated leadership competencies including accountability, trust, performance management, and effective communication. Ability to pass state mandated background checks. Physical capability to perform all essential functions. Ability to read, write, and speak English to ensure effective communication with team members, clients, and families." We could split into Requirements (licensure, experience, driver's license, background check, physical capability, language) and Skills (communication, leadership competencies). But we can also combine. Given instruction to prefer few substantive sections over many thin ones, we could have: - About the role (p) - Responsibilities (ul) - Requirements & Qualifications (ul) maybe combine. - Benefits (ul) - Schedule (p) Pay: we could embed within Benefits? But they said "Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays". That's both pay and benefits. Could be part of Benefits. But we could also have Pay section with that statement. However they said never create Pay/Schedule/Benefits sections unless posting actually states them. It does state competitive pay, but also includes benefits. Might be okay to have Pay section with that statement and Benefits section with other benefits. But that may be thin. Better: Have Benefits section that includes all benefits including competitive pay etc. Then we don't need separate Pay section. The instruction says we can omit Pay if not specific. So we can omit Pay. Thus sections: About the role, Responsibilities, Requirements, Benefits, Schedule. Now we need to output HTML fragment only, no html/body tags, no markdown. We'll produce:
About the role
As a Manager of Hospice Clinical Operations, you’ll lead a compassionate team dedicated to delivering exceptional care to our hospice clients and their families. You’ll oversee the day-to-day clinical operations, ensuring every element of our services aligns with Ethos commitment to excellence, regulatory compliance, and whole-person care.
Responsibilities
- Oversee the delivery of high-quality, patient-centered care provided by the Interdisciplinary Team (IDT).
- Ensure compliance with corporate policies, billing standards, and federal and state regulations.
- Supervise field and office staff, ensuring case load assignments are managed effectively based on acuity, geography, and staffing capacity; monitor team performance to meet clinical benchmarks and optimize productivity.
- Partner with the Clinical Team Assistant to manage new referrals, complete chart assessments, determine hospice eligibility, and oversee timely Face-to-Face visits and documentation.
- Work cross-functionally with Quality & Compliance, Training & Education, and Human Resources to drive clinical outcomes, improve CAHPS and PEPPER scores, and support a culture of continuous improvement.
- Maintain consistent communication with the Hospice Medical Director and Physician Designees regarding new admissions, Certifications of Terminal Illness, and medical updates.
- Perform other duties as assigned.
Requirements
- Licensure as a Registered Nurse in the State of Minnesota or North Dakota.
- Minimum of 1 year of hospice experience preferred.
- Valid driver's license and use of an insured personal vehicle.
- Excellent verbal and written communication skills.
- Demonstrated leadership competencies including accountability, trust, performance management, and effective communication.
- Ability to pass state mandated background checks.
- Physical capability to perform all essential functions.
- Ability to read, write, and speak English to ensure effective communication with team members, clients, and families.
Benefits
- Flexible scheduling, autonomy, and work-life support with modern technology.
- Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays.
- Comprehensive health and wellbeing benefits.
- Paid documentation time, plus mile