Manager of Facilities

About the Role

As the Manager of Facilities, you will lead the management, operation and maintenance of TQL’s owned and leased commercial office facilities in the Cincinnati area. You will oversee a team of Facilities Technicians and ensure TQL’s workplaces are safe, reliable, efficient and well maintained for more than 2,500 employees. This role is responsible for day-to-day facility operations, preventive maintenance, capital projects, vendor performance, budgeting and compliance.

You will bring a hands-on leadership approach and strong technical knowledge of commercial building systems to identify issues, improve operational performance and support TQL’s continued growth.

What’s in it for you

• Aggressive compensation package with base, bonus, and long-term incentives
• Paid relocation to any TQL office
• Hyper-growth company with upward and internal mobility
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Up to $5,000/year tuition reimbursement
• Employee referral bonuses
• Certified Great Place to Work with 900+ lifetime workplace award wins

What You’ll Be Doing

• Lead, manage and develop a team of Facilities Technicians through coaching, training, performance management and development.
• Oversee the daily operation, maintenance and repair of commercial building systems, including HVAC, refrigeration, plumbing, electrical, lighting, kitchen equipment and infrastructure, and critical power systems.
• Develop and maintain preventive maintenance programs, standard operating procedures and inspection schedules to improve reliability and minimize operational disruptions.
• Manage capital improvement, maintenance and facility projects from planning and budgeting through execution, final inspection and completion.
• Manage facility operating and capital budgets, evaluating expenditures, lifecycle costs and return on investment.
• Select, negotiate with and manage contractors, vendors and service providers to ensure quality work, competitive pricing and reliable service.
• Maintain and optimize building system performance, including HVAC, airflow, humidity, lighting and energy consumption.
• Ensure facilities comply with applicable federal, state and local regulations, building codes, safety requirements and risk management practices.
• Oversee maintenance and operations for mission-critical systems, including critical power and data center infrastructure.
• Proactively identify and resolve facility and building system issues while minimizing disruption to employees and business operations.
• Partner with internal stakeholders to understand workplace needs and ensure facility services support employee experience and organizational growth.
• Prioritize and manage multiple projects, maintenance needs and operational demands in a fast-paced environment.

What You Need

• Bachelor’s degree preferred or equivalent combination of education and relevant experience.
• 10+ years of progressive experience in facilities management, building operations or commercial property operations.
• 5+ years of experience leading and developing facilities, maintenance or operations teams.
• Extensive knowledge of commercial building systems, including HVAC, electrical, plumbing, refrigeration and critical power infrastructure.
• Experience managing mission-critical facilities or systems, including data center infrastructure, preferred.
• Demonstrated experience developing preventive maintenance programs and standard operating procedures.
• Strong experience managing capital projects and complex facility initiatives from planning through completion.
• Proven experience managing operating and capital budgets, vendor relationships, contract negotiations and facility-related expenditures.
• Strong knowledge of energy management, system optimization, regulatory compliance, safety and risk management practices.
• Ability to troubleshoot complex facility and building system issues and make sound decisions in a fast-paced environment.
• Strong leadership, communication and interpersonal skills with the ability to effectively manage employees, contractors and cross-functional stakeholders.
• Ability to travel up to 10–15% as needed.