Manager of Employer Relations - Harlingen

Our talented team members across the state follow the behaviors, beliefs, and outcomes of core values—Excellence, Accountability, Service, and Integrity—to ensure our vision is met. Join the TSTC family and help create great memories.

About the role

The Manager of Employer Relations will assist the Senior Manager of Employer Relations in developing and executing a regional strategy for employer partnership development by executing the plan and assisting Campus Leads. This role focuses on establishing relationships with local employers through job fairs, employer spotlights, networking opportunities, campus tours, and company visits to cultivate job opportunities.

Responsibilities

• Demonstrate TSTC Core values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.
• Local/Regional Partnership Development: Establish and nurture mutually beneficial relationships with targeted regional/local employers and HR managers for online, hybrid, and face-to-face programs. Execute best practices in coordination with the Employer Relations team and regional stakeholders to align with initiatives and strategies. Develop and maintain relationships and regular communications with employers to ensure repeat recruiting visits for internships, co-ops, and employment for TSTC students and alumni.
• Collaboration: Grow the number of quality employment opportunities for TSTC graduates in the region through tight collaboration with other Regional Leads across the state to maximize employer connections. Strategize with Career Development teams on local/regional placement goals and maximize student engagement in employment-focused activities. Bridge connections between student learning & operations and employers.
• Program Coordination: Increase employer engagement on campus by executing employer spotlights, job fairs, networking events, classroom visits, campus tours, interview days, faculty meetings, company tours, and other employment events.
• Leadership: Supervise Employer Relations Campus Lead(s) by fostering a culture of continuous learning and growth mindset within the career services team.
• Advocacy: Serve as a spokesperson for employer relations and industry relations initiatives in the region as needed, in tandem with Employer Relations, Career Development Leadership, and ERD constituents.
• Assist in monitoring regional industry trends and provide recommendations for program enhancements to the student learning & operations team and the Senior Manager of Employer Relations for curriculum alignment.
• Support Campus Leads in their efforts to engage with local employers and industry partners.

Requirements

• Bachelor’s degree required.
• 2 years of required experience in a leadership or management role, overseeing teams and driving operational excellence (4 years preferred).
• 3 years of required experience in program coordination and deployment (5 years preferred).
• 3 years of required demonstrated experience in customer relationship management (5 years preferred).

Skills

• Career Services: Understand employer/HR Manager hiring and workforce needs, industry trends, market demands, and emerging fields.
• Placement: Knowledge of job placement processes per program (for credit and not for credit).
• Employer Relations: Familiarity with developing, managing, and scaling a coordinated employer engagement program and processes.
• Stakeholder Needs Assessment: Skill in conducting needs analysis and working with businesses, associations, and government agencies to determine hiring needs. Strong relationship-building and networking skills with employers at all levels and varied backgrounds.
• Project Management: Excellent project management, multi-tasking, organizational, and problem-solving skills, with the ability to prioritize tasks, manage competing deadlines, and adapt to changing priorities.
• Event Management: Experience in event planning, coordination, and management, or in the customer service industry with a focus on high-end customer experience.
• Communication Skills: Excellent written and verbal communication skills to interact effectively with internal and external stakeholders. Ability to draft professional communications, prepare reports, and deliver presentations.
• Analytical Skills: Strong analytical skills, with the ability to interpret data and provide strategic recommendations. Gather and synthesize data, compile information, and prepare meaningful reports.
• Strategic Thinking: Ability to think critically, analyze data and trends, and develop innovative strategies for employer relations. Ability to develop and execute a comprehensive employer relations strategy.
• Relationship Building: Proven track record in establishing and nurturing relationships with key stakeholders to advance organizational goals.

Pay

Hiring range is $64,000–$69,000. The final salary offer will be determined based on the candidate's qualifications and experience. An equivalent combination of education, training, and relevant professional experience will be considered.