Manager of Corporate Real Estate and Facilities Management

Job Summary

This role is responsible for leading the strategy, planning, execution, and optimization of Starkey's retail real estate team and its corresponding initiatives. The Manager, Corporate Real Estate oversees the full real estate lifecycle and ongoing development initiatives in support of the retail business unit.

Job Responsibilities

• Lead and manage real estate employees, including hiring, onboarding, coaching, and performance management.
• Establish and maintain regular meeting cadence (1:1s, team meetings, and cross-functional check-ins) to support alignment, accountability, and proactive planning.
• Responsible for managing lease administration process for a portfolio of 350+ retail office leases, including lease preparation through execution; proactively identify and monitor key lease dates such as renewal, TI allowance, security deposit returned and other contractual lease obligations (i.e., SNDAs, Estoppels).
• Serve as a knowledge resource with landlords to resolve issues, reconcile/facilitate payment adjustments and collect tenant improvement allowances.
• Negotiate leases, LOIs (Letter of Intent), extensions, assignments and terminations.
• Draft lease correspondence and notices to address and resolve landlord/tenant payment or maintenance issues.
• Manage new lease setups including acquiring vendor payment information, contacts, insurance certificate and database updates.
• Oversee planning, budgeting, and execution of retail construction, relocation, and refresh projects, ensuring delivery on time and within budget.
• Review and reconcile annual Common Area Maintenance (CAM), property tax and insurance invoices from landlords.
• Review and approve utility and maintenance invoices ensuring proper coding and cost control.
• Prepare and distribute department reports in a timely and accurate manner.
• Conduct market research for new site selection, determining ideal locations according to the retail strategy.
• Collaborate closely with cross functional stakeholders such as legal, finance, regional leadership, and operations in all phases of the real estate lifecycle to ensure alignment and adherence to timeline, strategic initiatives, and budget.
• Communicate project updates, risks, and outcomes clearly and consistently across all levels of the organization, including both positive progress and challenges.
• Support acquisition activities or other special transactions as needed.
• Develop project plans, timelines, resource requirements, and communication strategies for multiple concurrent projects.
• Monitor project risks, dependencies, and financial performance, implementing corrective actions as needed.
• Establish project governance and reporting processes to provide visibility to leadership and key stakeholders.
• Develop annual real estate portfolio plans and capital project roadmaps in partnership with business leaders.
• Provide oversight and guidance to team in best practices on local, regional, and national supply partnerships and service agreements; RFP and project estimate protocol; business licensing and compliance; routine work order response, turnaround, and tracking; and more as needed to support the ongoing operations of the business.
• Perform other duties/responsibilities as assigned.

Job Requirements

• Minimum Education, Certification and Experience Requirements:
  • Education (i.e., 4-year college degree, license, certification): Bachelor’s degree preferred; relevant experience will be considered in lieu of formal education.
  • Experience (i.e., years of work experience related to the job): 5+ years of commercial real estate, portfolio management, lease negotiation, or corporate real estate experience.
  • 3+ years professional office or administration experience
  • 3+ years of people leadership experience with responsibility for employee development, performance management, and team effectiveness.
  • 3+ years supporting business unit or department.
  • Experience managing multiple concurrent projects, budgets, timelines, and cross-functional stakeholders.
  • Experience with commercial leases including LOIs, common lease language, tenant improvement allowances, and general best practices.
  • Strong understanding of commercial leases and best practices.
  • Experience managing projects, preferably within construction, facilities, or retail environments.
  • Experience sourcing, onboarding, and managing multi-regional vendors and suppliers.
• Knowledge / Technical Requirements:
  • Advanced Microsoft proficiency and ability to learn additional software and applications.
  • Financial awareness including budget tracking, cost evaluation, and expense management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Employee assistance program
• Hearing aid benefits
• PTO
• 6 paid holidays annually
• 2 floater days annually
• 1 volunteer service day annually
• Paid paternity leave
• Tuition reimbursement