Manager of Construction Operations
Spartan X · United States · 6 days ago
RemoteRemoteManagementFull-time
At SpartanX, our approach is straightforward: we pair top-of-the-line solar technology with unmatched value. We deliver reliable solutions for homeowners while empowering our teams to grow, lead, and make a lasting impact. To be a Spartan means to lead with purpose, embrace challenges, and create meaningful change. Our mission is driven by innovation, integrity, and a commitment to excellence in solar energy. Join our community of professionals shaping the future of clean energy, where every project reflects our promise of Solar Done Right.
Responsibilities
Service & Repairs Management
- Oversee residential solar service and repair operations across active markets
- Monitor service performance, completion timelines, and first-visit resolution rates
- Review escalated service issues and develop corrective action plans
- Coordinate service resources to ensure timely homeowner support
- Identify recurring service trends and implement operational improvements
Roofing Coordination
- Manage roofing-related project activities, including detach and reset operations
- Coordinate project timelines between roofing contractors, installation teams, and operations departments
- Ensure roofing work is completed according to company standards and project requirements
- Resolve roofing-related operational challenges and scheduling conflicts
- Support homeowner communication regarding roofing timelines and expectations
Subcontractor & Third-Party Management
- Manage relationships with subcontractors, roofing vendors, and third-party service providers
- Monitor subcontractor performance, quality standards, and completion timelines
- Conduct performance reviews and maintain accountability standards for external partners
- Ensure third-party vendors comply with company requirements, safety expectations, and customer service standards
- Assist with onboarding and evaluating new subcontractor relationships
Cross-Functional Operations Leadership
- Collaborate with permitting, scheduling, inspections, service, installation, engineering, and sales teams
- Support operational planning and resource allocation across departments
- Identify bottlenecks and implement process improvements that increase efficiency and scalability
- Monitor operational KPIs and provide performance reporting to leadership
- Assist with project escalations and operational problem-solving initiatives
- Ensure projects move efficiently through all stages of construction and post-install support
Requirements
- Previous solar operations, construction management, service management, or field leadership experience required
- Strong understanding of residential solar operations and project workflows
- Experience managing subcontractors, vendors, or field service teams
- Strong organizational, troubleshooting, and problem-solving skills
- Ability to manage multiple projects, departments, and priorities simultaneously
- Professional communication and leadership abilities
- Experience with CRMs, project management systems, and operational software platforms
- Strong customer service mindset and operational accountability focus
Preferred Qualifications
- Previous construction operations management experience
- Experience managing roofing operations or detach and reset projects
- Experience with service operations and warranty-related workflows
- Solar industry experience preferred
- Experience supporting multi-market operations
- OSHA 10 or OSHA 30 certification
Benefits
- Competitive compensation based on experience
- Leadership opportunity with direct operational impact
- Health insurance offerings
- Vehicle allowance or approved travel support
- Opportunities for advancement within a rapidly growing solar company
- Team-focused culture built on accountability, professionalism, and operational excellence