Manager of Clinical Risk

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

About the role

Oversees and directs the Children's Hospital and Health System, Inc. ("Children's") clinical risk management function with the objective of controlling and minimizing losses and protecting the assets of the system. Identifies actual or potential risks, evaluates and directs the implementation of corrective action or systems improvements to prevent injury to patients, visitors, and employees and to support the provision of safe, quality patient services. Advises and educates system leadership, medical/dental and professional staff, and all employees on clinical risk issues.

Responsibilities

• Lead collaborative activities, chair meetings, and make presentations to physicians and executive leadership.
• Communicate effectively with individuals of diverse backgrounds from all disciplines and levels of the organization.
• Effectively and compassionately communicate with patients, claimants, and family members regarding difficult topics.
• Apply process improvement practices pertaining to risk management in a healthcare setting (Six Sigma, LEAN, etc.).
• Implement strategies for system enhancement and improvement.
• Exercise independent judgment and work under minimal supervision while maintaining a high level of confidentiality.
• Interact effectively with hospital personnel, medical staff, leadership, patients, families, outside counsel, insurance consultants, and vendors.
• Utilize information systems and computer operations (including Windows, Excel, Origami, and other graphics programs) in a healthcare environment.
• Analyze data and manage multiple projects while organizing time to meet projected target dates for project completion.
• Draft comprehensive reports and memos regarding all areas pertaining to the risk function.

Requirements

• Bachelor's Degree in nursing required.
• Additional graduate education in nursing, business/healthcare administration, or law preferred.
• 5+ years of experience in the healthcare industry required.
• 2+ years of experience providing leadership, direction, and oversight to assigned colleagues and teams required.
• Experience contributing to team development and education related to risk matters required.
• Demonstrated ability to work and function in a complex corporate, system environment.
• Strong decision-making and critical-thinking skills, with the ability to manage multiple teams and projects simultaneously.
• Familiarity with hospital and clinical healthcare operations and knowledge of problems encountered in the delivery of healthcare.
• Excellent communication and interpersonal skills.
• Strong organizational and analytical skills.

Certifications/Licenses

Current nursing licensure required (details not specified in posting).