Manager of Administrative Operations

Job Responsibilities

• Evaluate and respond to operational needs.
• Create and manage policies, procedures, budgets, purchasing, and invoicing.
• Identify problems, trends, and process improvements using data and metrics.
• Develop and maintain systems to monitor and report departmental data.
• Prepare analytical reports that highlight patterns and areas for review.
• Partner with leadership to develop programmatic initiatives and resources.
• Maintain relationships with institutional stakeholders and gain operational insights.
• Lead project planning, metrics development, stakeholder engagement, and reporting.
• Represent the department in cross-functional workgroups and administrative efforts.
• Provide leadership to ensure efficient daily operations of the department.
• Hire, manage, and evaluate operations staff, and foster a high-performance culture.
• Define and evaluate department operations using performance metrics and standards.

Required Skills & Experience

• Four (4) - seven (7) years of progressive leadership experience.
• Experience in project management, process improvement, budgeting, and staff development.
• Strong ability to analyze data, identify trends, and present findings.
• Effective communication, collaboration, and change management skills.

Required Education

• A High School Diploma or GED.
• A Bachelor's degree preferred; relevant experience accepted in lieu of degree.