Manager, Network Engineering

Responsibilities

• Lead the network engineering team in the performance of its functions, including management of the company-wide network and associated hardware or software
• Design the network across corporate and venue locations
• Evaluate and implement required technologies as needed
• Perform continuous monitoring of the network and associated resources
• Provide tier 3 support for troubleshooting issues
• Provide expertise in all telecommunications design and capabilities
• Manage vendors to provide optimal solutions and support
• Negotiate contracts
• Help develop the network and telecom strategy for the organization
• Manage a team of network professionals and provide guidance and coaching as required
• Manage a team of technology professionals across operations, architecture, and engineering, including performance management and achieving team and department goals
• Work with third-party service providers to manage their performance and their relationship with Topgolf
• Provide guidance to all technical areas of the company to ensure appropriate network resources are available for all systems, processes, and applications
• Work with internal teams and/or third-party service providers to monitor network health and performance
• Respond to all incidents as needed and track key metrics for all incidents while ensuring achievement of monthly goals
• Create and maintain documentation of the company network architecture and update quarterly to accurately reflect the environment
• Ensure appropriate network security in accordance with company security policies and work with the security team to ensure compliance

Benefits

• Free Play & 1/2 price food
• Health, dental, and vision insurance
• 401(k) with team member match
• Free mental well-being platform