Manager, Mission Advancement

Job Summary

The Mission Advancement Manager is responsible for managing a team that supports different programs within the assigned district that provide services to our participants. Our Mission Advancement Managers are critical in developing partnerships within our communities promoting Goodwill’s services and developing new community-based services.

Essential Job Responsibilities

• Manages different programs within the districts.
• Responsible for employee management within the assigned district including hiring, coaching and development, onboarding, training, scheduling, and disciplinary processes.
• Manages operations and staff at career centers.
• Responsible for program management and team members providing services to participants.
• Provides oversight for resources allocated to programs and the efficient and effective utilization of those resources.
• Manages departmental budgets.
• Provides career development feedback through performance reviews and team staffing.
• Generates reports, audits files, and performs file maintenance.
• Interacts with mission partners.
• Helps develop community-based services and partnerships.
• Affords assistance with career portfolio services such as resume and cover letter writing and helping with LinkedIn profiles.

Education and Qualifications

• Bachelor's Degree in Human Services or similar, required.
• At least 1 year of program management, operations management, and/or grant experience required.
• Experience developing and maintaining external partner relationships.
• Experience working in compliance (grants and scholarships).
• At least 1 year of supervisory experience required.
• Communication skills – written and verbal.
• Organizational skills with the ability to multitask & make decisions under pressure, understanding deadlines.
• Partnership & Business Development skills
• Coaching, Development and Leadership Skills
• Critical Thinking and Time Management skills
• Customer Service focus
• Microsoft Office Suite Understanding
• Understanding of Goodwill’s brand and overall brand awareness, and ability to assist with Mission strategy development.
• Understanding of Goodwill’s relationship with NCWorks and each’s operations.
• Must be able to travel 50-75%.

Benefits

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs
• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

EEO

Equal Opportunity Employer. E-Verify Employer.