Manager Milieu

About the role

Oversee and direct the Milieu and all milieu direct care staff. Manage day-to-day operations to ensure clinical aspects meet regulatory requirements.

Responsibilities

• Manage day-to-day operations of the units to ensure clinical aspects meet all regulatory requirements for the residents.
• Ensure safe and effective day-to-day management of the milieu through adequate staff coverage, training, and developing sound policies, procedures, and protocols.
• Plan and develop unit schedules and provide a safe and positive environment on the units.
• Ensure staff - ratio compliance.
• Provide training and orientation for new staff.
• Provide direct feedback, coaching, mentoring, and training.
• Identify staff development, training, and compliance issues with required training.
• Recruit, interview, select, hire, and promote employees for the milieu staff.
• Provide direction to the Milieu Coordinator regarding scheduling of staff as required by regulation and safety needs.
• Oversee or facilitate the individual and admission/discharge processes.
• Manage the maintenance of records.
• Review content, accuracy, and timeliness of paperwork required by milieu staff.
• Maintain 100% compliance of individual records.
• Provide direction and assistance in supervising residents in crisis intervention, emergency, and conflict situations, which may include physical management and/or de-escalation.
• Debrief with staff and residents after such interventions.
• Absorb and assist with patients and cover units/group homes as necessary to maintain ratios.

Requirements

• Bachelor's degree in human service field from an accredited college or university required.
• Five or more years’ experience in a behavioral health environment required.
• Previous supervisory experience required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.